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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

November 29, 2016

Tire removal and recall. The staff were amazing. They were able to get us in on short notice to remove my tire. They were so kind and I could tell that our business mattered More

by Em Trainor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford, Katie Smith
Nov 29, 2016 -

Heritage Ford responded

It's very nice to hear about your fantastic experience with Heritage Ford. I'm glad we could help you feel at home in Burlington. Thank you for sharing your experience on Dealer Rater! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

New Car Check Up Complementary service was done quickly and efficiently and now I have to add more words so the program will accept my review. This should be long enou More

by Really?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 29, 2016 -

Heritage Ford responded

Thank you for taking the time to rate us. I'm glad to hear things at Heritage Ford went well. I apologize for that there is a minimum word requirement for reviews. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

Winter Tire Changeover I am very pleased with Heritage Ford sales and service...I have been a customer since 2004. I bring both of my Ford vehicles that I purchased at Herit More

by srbergero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 23, 2016 -

Heritage Ford responded

We appreciate you posting this lovely review. It's always nice to hear that things went well. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

Winter Tire Change The team at Heritage Ford is always helpful and courteous. Ryan is always nice to work with, very professional and follows through with what he says h More

by Elmergone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Nov 23, 2016 -

Heritage Ford responded

Thank you for the review. It's great to hear that you enjoyed working with Ryan and the rest of our service team. We appreciate the 5 star rating! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2016

Winter tires and oil change The staff was very kind and professional. My vehicle was ready in the exact time frame that was mentioned. The costs of the services performed was a More

by gtrono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't recall their names.
Nov 23, 2016 -

Heritage Ford responded

It's excellent to hear that you received top notch service at our service department. I will be sure to pass on your nice comments to the service staff. We appreciate you taking the time to write a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2016

Amazing Team People were very friendly and experiences were wonderful. Introduced things well so that I could have a perfect idea about my car as I drove home. More

by CarFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Dave Sturgeon
Nov 17, 2016 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts. It's wonderful that you enjoyed working with our sales team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2016

Oil change - tire rotation As I have limited time to spend for truck service, due to work requirements, I'm thankful that Heritage Ford got me in and out quickly for my service More

by reg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 17, 2016 -

Heritage Ford responded

Reg, I'm glad Shawn and the rest of our service team made sure to minimize disruption to your schedule. We appreciate you taking the time to post a review. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2016

Second to none! As always, service and quality second to none at Heritage Ford Service. Mike and the crew never cease to amaze at the lengths they will go for custome More

by Andrew King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ryea, Mike LeClerc
Nov 11, 2016 -

Heritage Ford responded

Andrew, We appreciate the stellar review of Mike, Gary and the Heritage Ford service team. It's fantastic that you have received consistently top notch service here. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

Wonderful people Kevin and Abby were great! Kevin sat down with me, listened and knew what I wanted for a car. He got me just what I was looking for! He was patien More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Nov 03, 2016 -

Heritage Ford responded

Lindsay, Thank you for the kind words about Kevin and Abby! It's wonderful to hear that they made sure your purchasing experience went smoothly. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 28, 2016

Review This is a lot to ask from a satisfied customer. Four stars says it all. Dave was honest and sincere to deal with. Bill Kinzie More

by Auto123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Oct 28, 2016 -

Heritage Ford responded

Bill, We appreciate the four star rating! I'm very glad to hear that you enjoyed working with Dave. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

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