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Heritage Ford
South Burlington, VT
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,903 reviews
May 09, 2017
Excellent service! Very pleasant and attentive service department that performed the service and inspection on our vehicle. Definitely attentive to customer needs and c Very pleasant and attentive service department that performed the service and inspection on our vehicle. Definitely attentive to customer needs and concerns. Heritage continues to be our source for service on our vehicles. More
by dicicco1
Employees Worked With
Shawn Clifford, Katie Smith
May 09, 2017
always very thorough and pleasant to work with I have always had a good experience dealing with Heritage ford this is the first time with the collision center very satisfied they are always ver I have always had a good experience dealing with Heritage ford this is the first time with the collision center very satisfied they are always very prompt in taking care of me More
by joan6604
Employees Worked With
jen stuttard and others at the colosion center
May 06, 2017
Thanks Again for the Service It's a real pleasure to bring our cars in for Service. I am always confident that thorough job will be done to keep our vehicles operating in great s It's a real pleasure to bring our cars in for Service. I am always confident that thorough job will be done to keep our vehicles operating in great shape. More
by Rich Hayes
Employees Worked With
Shawn Clifford, Katie Smith
May 03, 2017
Routine Service As always, completed promptly and the service was done well. I'm picky about my car and the technicians at Heritage always take good care of it. Com As always, completed promptly and the service was done well. I'm picky about my car and the technicians at Heritage always take good care of it. Completely confident in all areas if their Service Department. More
by ebrigm
Employees Worked With
Gary Graham
April 30, 2017
Tech Deserves a Thank You Shawn was clear in the procedure and accurate time estimate for my maintenance check up and related services. He was pleasant, professional and polit Shawn was clear in the procedure and accurate time estimate for my maintenance check up and related services. He was pleasant, professional and polite. The tech deserves a special thank you. More
by Joan26
Employees Worked With
Shawn Clifford, Shawn Clifford
April 29, 2017
Friendly Service Gary was very friendly and thorough. I appreciated that he added in an exterior wash of the car with no extra charge. Great value all around. Gary was very friendly and thorough. I appreciated that he added in an exterior wash of the car with no extra charge. Great value all around. More
by marknash
Employees Worked With
Gary Graham
April 29, 2017
A word of thanks Today my car has finished its warranty period and it is cruising like a new car (It's a 2015). Sales Consultant Bill LaBonty's work with me through th Today my car has finished its warranty period and it is cruising like a new car (It's a 2015). Sales Consultant Bill LaBonty's work with me through the buying process was professional and above and beyond, especially when I needed support.I had an excellent experience buying this car. Bill made it work. I would go back, for sure. Kudos to Abby for her efficient work in the financial role as well. A proficient team. Thanks, Bill. Thanks, Abby. More
by Mary Beth
April 25, 2017
My experenice They were great to work with and reasonable pricing compared to other dealers. I consider Heritage Ford for another purchase when the time comes agai They were great to work with and reasonable pricing compared to other dealers. I consider Heritage Ford for another purchase when the time comes again.. More
by Albert 1
April 21, 2017
So fast, easy and convenient. AND I got a great car! This was, by far, the best car-buying experience I've had. Kyle was super-helpful and the process was fast and smooth. I love my car. (Charlie M. sol This was, by far, the best car-buying experience I've had. Kyle was super-helpful and the process was fast and smooth. I love my car. (Charlie M. sold me my last Heritage used car a few years back and he was awesome, too!) More
by Drivin'Standard
April 17, 2017
Time for a new car WE WENT TO THE H TEAM JUST LOOKING AND ENDED UP WITH A NEW EDGE. IT WAS A EASY DEAL WITH THEM, BILL WAS NOT PUSHY AND THAT IS A BIG NO NO WITH US, THE WE WENT TO THE H TEAM JUST LOOKING AND ENDED UP WITH A NEW EDGE. IT WAS A EASY DEAL WITH THEM, BILL WAS NOT PUSHY AND THAT IS A BIG NO NO WITH US, THEY ARE OUR NEW BEST DEALERSHIP. KEEP UP THE GOOD WORK AND WE WILL BE WITH YOU FOR LIFE More
by pandl
Employees Worked With
