Heritage Ford

Service Easy to set up an appointment. On day of appointment, it was easy to drop off my vehicle and service was completed quickly. Very friendly staff. Easy to set up an appointment. On day of appointment, it was easy to drop off my vehicle and service was completed quickly. Very friendly staff. More

Bill had me at hello We have dealt with the Heritage family for the past six years on both the Toyota and Ford side, purchasing/leasing Toyota and Ford vehicles. Our cur We have dealt with the Heritage family for the past six years on both the Toyota and Ford side, purchasing/leasing Toyota and Ford vehicles. Our current lease was on a 2014 Escape was not due to expire until May and I was set on picking up a 2017 Highlander when the time came. But after several calls to bring us into the dealership we finally said, "fine, if that is what it will take then we will take a test drive on a newer vehicle." When we arrived we found out that Bill would be the one helping us that day. Well his personality was very cordial and a joy to do business with. He was extremely helpful, professional, and knowledgeable about vehicles in general. We took a fully loaded Explorer and Edge for a test drive and absolutely loved it. However, we went over to Toyota and road tested a new Highlander to make a comparison, and then went straight back to Bill. Seven-eight days later and Bill not only found the vehicle I was looking for but he had us signing the contract, keys in hand, and on the road in our brand new fully loaded 2017 Edge. Bottom line up front- If Bill had not been as friendly and knowledgeable as he was--I would of been driving a 2017 Toyota Highlander in May instead of a 2017 Ford Edge in January. p.s. Abby Prescott was also very friendly she knew her job. More

Engine light on Shaw was very friendly and attentive. The warranty work took a while due to the issue but Shawn was very communicative. I was pleasantly surprised. Shaw was very friendly and attentive. The warranty work took a while due to the issue but Shawn was very communicative. I was pleasantly surprised. More

It was like coming home! The atmosphere at Heritage is relaxing, and no pressure which makes it feel like you are home. We bought a 2016 Ford Focus hatchback and just love it The atmosphere at Heritage is relaxing, and no pressure which makes it feel like you are home. We bought a 2016 Ford Focus hatchback and just love it! Bill was great to work with, very knowledgeable and personable. Abby makes it fun signing on the dotted lines....almost. Katie from service even stopped by to introduce herself. We will be back & we will be spreading the word about Heritage! Thank you all! James & Elizabeth More

Oil Change Stopped by to schedule oil change said they could do it right away hour later on my way. Service person was very accommodating. MY NAME IS MICHAEL Stopped by to schedule oil change said they could do it right away hour later on my way. Service person was very accommodating. MY NAME IS MICHAEL NOT ZAK!!!!!!!!!!!!!!!!!!!! More

Great experience! Dave was great to deal with very helpful and we even made him stay over a hour after closing to make a deal and he didnt mind at all.I have purchased Dave was great to deal with very helpful and we even made him stay over a hour after closing to make a deal and he didnt mind at all.I have purchased a lot of vehicles over the last 20 years and this was one of the best experiences I have had.I will be back to deal with him and heritage again for sure. More

Helpful and pragmatic Bill was very kind and pragmatic in helping me select a 2016 Ford Focus and enter into a new lease. Even on a cold Friday evening at the dealership, Bill was very kind and pragmatic in helping me select a 2016 Ford Focus and enter into a new lease. Even on a cold Friday evening at the dealership, Bill was very patient with me and even helped transfer my skis into my new car. Bill was great to work with and I will likely lease again from Heritage in 36 months. More

2016 Ford Edge Sport I connected with Bill just by happenstance as I entered the dealership with a test drive of a very specific vehicle in mind. He was very accommodating I connected with Bill just by happenstance as I entered the dealership with a test drive of a very specific vehicle in mind. He was very accommodating, very knowledgeable, attentive to detail and great with follow-up. Although new to Heritage at the time, Bill is obviously highly experienced and knows how to balance personal vs business conversation and connect with people without pressure. More

oil change and review my SYNC3 option I got new iPhone 7Plus and needed to know how it works with my 2016 Escape. Katherine took the time and went through the set up and pairing of the p I got new iPhone 7Plus and needed to know how it works with my 2016 Escape. Katherine took the time and went through the set up and pairing of the phone with my system. Thankyou so much for her efforts. More

"New F-150" I want to thank Bill LaBonte and Mike Hassett and the team at Heritage for getting me into my 2016 F150. I was very skeptical walking in as I had in m I want to thank Bill LaBonte and Mike Hassett and the team at Heritage for getting me into my 2016 F150. I was very skeptical walking in as I had in many years gone by now had issues there, but they have definitely stepped up there game. Keep up the excellent work guys and galls!! More