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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

February 11, 2017

Bought used ford Bill labonte is a great sales guy, very knowledgeable, easy process, they took care of everything, very happy with my purchase, bing bang boom bada ba More

by Dan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Heritage Ford responded

Dan, We appreciate you reviewing Heritage Ford on DealerRater. It's very nice to hear that you like working Bill. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 09, 2017

Purchased a Ford Explorer I just bought my Ford Explorer from Heritage Ford yesterday and Bill LaBonte was the salesperson that helped me out in the process. He is a nice and More

by Marcus024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2017 -

Heritage Ford responded

Marcus, So glad to hear that you liked working with Bill! We appreciate you taking the time to share your experience on DealerRater. Enjoy your new Explorer! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 09, 2017

Bought a 2017 F250 I drove 3 hours to buy my new 2017 F250 truck from Bill LaBonte. We have purchased many vehicles from Bill and don't mind traveling to deal with good More

by Artwright
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Heritage Ford responded

Thank you for sharing your experience on Dealer Rater. We appreciate you travelling so far! It's wonderful that you enjoyed working with Bill and that you are loving your new truck. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 08, 2017

Knowledgable and helpful It really made a difference that he let me take my Focus RS out for a test drive against typical policy. His Focus ST ownership experience provided so More

by jsb344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Feb 09, 2017 -

Heritage Ford responded

Thank you for posting! Glad to hear that you enjoyed working with Dylan. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 07, 2017

Absolutely wonderful , will return again and again !!!!!!!! Dylan Krause is amazing. Super kind and calming no pushy car dealership "sales pitches". I was getting out of lease and wanted to get into another bec More

by Happy Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Mike LeClerc, Dylan Krause
Feb 08, 2017 -

Heritage Ford responded

It's excellent to hear that Dylan, Chad and the rest of the Heritage Ford sales team did such a wonderful job of making sure everything went smoothly. Your detailed review is much appreciated. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 06, 2017

Dave did a great job! Dave was knowledgeable, easy to get along with, and aware of our needs and how we wanted to proceed. It was a pleasurable process, one I am happy to r More

by explorer2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Feb 06, 2017 -

Heritage Ford responded

We appreciate this nice review. So glad to hear that you enjoyed working with Dave. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 06, 2017

Dave was spectacular We had such a great experience buying our new F150. We had no intention of purchasing a truck that day. We were out looking for a car for myself. Dave More

by Gorton's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Feb 06, 2017 -

Heritage Ford responded

Thank you for this stellar review! It's wonderful that Dave provided such a top notch purchasing experience. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 06, 2017

Recurring engine problem Ryan took care of it in a very professional and friendly manner. He worked with me on my schedule not his. Highly recommend Heritage Service More

by Btf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Feb 06, 2017 -

Heritage Ford responded

Great to hear that Ryan provided such excellent service. Thank you for posting. We appreciate your recommendation. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 03, 2017

Dylan Krause Is a Class Act My husband and I recently purchased a 2017 Escape and are very happy with the service we received from Dylan Krause, Mike Connolly and Heritage Ford. More

by Lori&SteveM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Connolly, Dylan Krause
Feb 03, 2017 -

Heritage Ford responded

Lori & Steve, Thank you for your kind words about Dylan, Mike and the rest of the Heritage Ford sales team. It's lovely to hear that you had such a positive experience purchasing your new vehicle with us. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 03, 2017

Thanks Dave My husband and I both bought preowned vehicles here and worked with Dave. We have been very happy with the F150 and the Escape so far and we have appr More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Dave Sturgeon
Feb 03, 2017 -

Heritage Ford responded

Maggie, What a nice review! It's wonderful that you received top notch service from Dave and the rest of the sales and service teams. Glad to hear that you are both happy with your vehicles, as well. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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