Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Ford
South Burlington, VT
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,829 reviews
May 15, 2017
They did what they needed to do to make me a satisfied custo I had a bad experience with a truck I purchased from them 3 months ago. It needed a new engine. I wanted to get out of the truck. They bent over bac I had a bad experience with a truck I purchased from them 3 months ago. It needed a new engine. I wanted to get out of the truck. They bent over backwards to help me get in a new vehicle. More
by Justinmichael415
May 14, 2017
Routine service Great service . Convenient Saturday morning service appointment completed in less than an hour. Traveling an hr and a half for service appointments, Great service . Convenient Saturday morning service appointment completed in less than an hour. Traveling an hr and a half for service appointments, having Saturday appointments is quite helpful. More
by Carpfam016
Employees Worked With
Ryan Morriseau
May 13, 2017
Fast, friendly service Oil change and state inspection for Ford Fusion. The whole experience was easy and pleasant for me. Excellent coffee while I waited. At my suggestion, Oil change and state inspection for Ford Fusion. The whole experience was easy and pleasant for me. Excellent coffee while I waited. At my suggestion, Shawn gave my car an exterior wash at no extra cost. More
by GMonty
Employees Worked With
Shawn Clifford
May 13, 2017
Great Service very friendly! Great service and the car was done very quickly. It was fast and was painless to deal with everybody at the dealership. Service was great!! Great service and the car was done very quickly. It was fast and was painless to deal with everybody at the dealership. Service was great!! More
by David GNick
Employees Worked With
Other Employees :
Steve Connors, Mike Hassett, Kevin Dowd, Kyle Owen, Adam Rich, Shawn Clifford
May 11, 2017
May experience I would highly encourage working with Bill. He was so nice and helpful. It made all the difference when looking for a car. The other employees at the I would highly encourage working with Bill. He was so nice and helpful. It made all the difference when looking for a car. The other employees at the dealership were also excellent and very friendly. More
by Cd
Employees Worked With
May 09, 2017
Great customer service In light of several set backs in parts availability and timing the service team made sure I was provided a rental vehicle and helped make up for the i In light of several set backs in parts availability and timing the service team made sure I was provided a rental vehicle and helped make up for the inconvenience by delivering my car to my place of work when completed. More
by HeritageCustVt
Employees Worked With
May 09, 2017
Excellent service! Very pleasant and attentive service department that performed the service and inspection on our vehicle. Definitely attentive to customer needs and c Very pleasant and attentive service department that performed the service and inspection on our vehicle. Definitely attentive to customer needs and concerns. Heritage continues to be our source for service on our vehicles. More
by dicicco1
Employees Worked With
Shawn Clifford, Katie Smith
May 09, 2017
always very thorough and pleasant to work with I have always had a good experience dealing with Heritage ford this is the first time with the collision center very satisfied they are always ver I have always had a good experience dealing with Heritage ford this is the first time with the collision center very satisfied they are always very prompt in taking care of me More
by joan6604
Employees Worked With
jen stuttard and others at the colosion center
May 06, 2017
Thanks Again for the Service It's a real pleasure to bring our cars in for Service. I am always confident that thorough job will be done to keep our vehicles operating in great s It's a real pleasure to bring our cars in for Service. I am always confident that thorough job will be done to keep our vehicles operating in great shape. More
by Rich Hayes
Employees Worked With
Shawn Clifford, Katie Smith
May 03, 2017
Routine Service As always, completed promptly and the service was done well. I'm picky about my car and the technicians at Heritage always take good care of it. Com As always, completed promptly and the service was done well. I'm picky about my car and the technicians at Heritage always take good care of it. Completely confident in all areas if their Service Department. More
by ebrigm
Employees Worked With
