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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

January 18, 2024

Michael met me at the door, was friendly, fun, and took great care of me. From beginning to end, the process was about 2 hours and I went home happy in the right truck and at the right price. He provide More

by eric.mayhew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Jan 19, 2024 -

Heritage Ford responded

Eric, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Michael to shop for your new F-150, and that he was able to help find the perfect truck to fit both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 16, 2024

Both Noah Adams (Sales) and Theresa Moss (Finance) were very friendly, patient and accommodating throughout the sales process! I felt like they were sincere about helping me make the best purchasing decisi More

by cpfixit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
Jan 17, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa, and that they were able to help find the perfect new Ford to fit both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 16, 2024

I am a long time Heritage customer. Daniel Pasco, Celeste DesRosiers and Ryan Denecker were all great. I got an incredible deal on an off lease Bronco Sport. Thank you H Team!!! More

by Steve T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pasco
Jan 17, 2024 -

Heritage Ford responded

Steve, Thank you for taking the time to share your feedback, and for your kind words our whole team! We are so glad to hear that you enjoyed working with them to shop for your new Bronco Sport, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 13, 2024

Test drove and purchased a new Bronco Sport. Noah Adams was very helpful and very knowledgeable about the vehicle. More

by glennmark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
Jan 15, 2024 -

Heritage Ford responded

Glenn, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Bronco Sport, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 12, 2024

Celeste was a godsend and literally carried the transaction across the finish line. Without her patience, knowledge, and willingness to persevere the sale would not have happened and I would have h More

by duttogw
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Celeste and our team to help find your new Buick, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 11, 2024

i can not say enough good things about this sales man michael stock he went above and beyond to helm me get in my new ford excape 2023 michael thank you and your team for working so very hard at making m More

by browneyesinvt52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jan 11, 2024 -

Heritage Ford responded

Lisa, Thank you for taking the time to share your feedback, and for your kind words for Michael! We are so glad to hear that you enjoyed working with him to shop for your new Escape, and that that he and our team were able to make your driving dreams come true. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 10, 2024

Charlie was very helpful with the purchase of our Ford Edge. This is the 3rd car he has sold to us and we will continue to ask for Charlie when we are ready for our 4th. More

by Quaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Charlie and that he was able to help make shopping for Ford #3 yet another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 06, 2024

We had very pleasant experience with Heritage and Michael, purchasing a used vehicle for my son. Michael was professional but at the same time very understanding and forthcoming with negotiations whe More

by petrarinelli
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jan 08, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your son's new Toyota, and that they were able to help find the perfect fit for his budget along the way. We look forward to seeing him in the service department when it's time for his first scheduled maintenance visit, Until then, we wish him safe travels and hope he enjoys his new car!

January 04, 2024

Wanting to sell my car and I get this response from him…. I should also let you know that we would offer you the actual wholesale cash value for the vehicle as we would still put it through our shop and det More

by Jaghomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Bettinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more so that we may help resolve your concerns and answer any questions you may have about selling your vehicle. With that in mind, we would like to invite you to contact our General Sales Manager, Zack Roberts. He can be reached directly at (802) 865-8263, Thank you again for your feedback, and we look forward to hearing from you

Jan 04, 2024 -

Jaghomer responded

Thank you so much for responding. I did cc Zack and I just wanted other people who are looking to sell their car to be aware that your dealership automatically tells us that they are going to give a low ball offer because of all of their costs. I am 52 and a woman . I have bought and sold a ton of cars and I have never been treated this way. Do better!!!! I know it’s surprising, but women know a lot about cars.

January 03, 2024

We unexpectedly needed to purchase an AWD vehicle and Bill was completely a no pressure. Sales person….and very knowledgeable… what a treat. More

by wendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Heritage Ford responded

Wendy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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