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Heritage Ford

South Burlington, VT

4.9
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,903 reviews

September 29, 2017

Abby was very professional and timely I purchased a 2015 Explorer and everyone was wonderful . Abby was timely in getting me in and out of the finance office. Wonderful experience. Highly More

by FordLover2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Heritage Ford responded

We appreciate your recommendation! Glad that Abby made the finance portion so easy. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 28, 2017

Best dealership and service center around Amazing service, timely, efficient and thorough. Amazing manager, Mike LeClerc, super accommodative and reliable. Highly recommend sales and service d More

by fusionbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Mike LeClerc
Sep 28, 2017 -

Heritage Ford responded

That's wonderful to hear! It's fantastic that you have received top notch service from both sales and service. We appreciate the recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 27, 2017

Excellence in Customer Service I was pleasantly surprised to have found the Certified Used Ford on my first visit. Katie took the time to check inventory and with Chad and Abby's he More

by ElizabethVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors, Chad Tobin, Katie Lyon
Sep 27, 2017 -

Heritage Ford responded

Elizabeth, I'm glad you enjoyed working with Katie and the rest of the team. It's nice to hear that the finance department made sure you are comfortable with your payments. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 23, 2017

Excellent First Time Car Buying Katie was super helpful throughout the whole car buying process! I went in kind of apprehensive and concerned that this was going to be a super stress More

by Sawyer William Loftus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Katie Lyon
Sep 25, 2017 -

Heritage Ford responded

Sawyer, It's excellent that Katie and Chad provided such a great purchasing experience. We appreciate you taking the time to share your thoughts. Enjoy your Fiesta! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 20, 2017

Very happy! I walked in unsure of what vehicle I wanted. Preston took the time to walk me through and test drive different vehicles until I found the one I really More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Preston Gage
Sep 21, 2017 -

Heritage Ford responded

Grace, We appreciate you posting this very nice review! It's so nice to hear that Preston did such an excellent job helping you find your dream car. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 20, 2017

Sales Experience Katie was a superb salesperson. She listened carefully to what we wanted, and showed only the vehicles that would match. She was enthusiastic withou More

by Love2camp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Katie Lyon
Sep 21, 2017 -

Heritage Ford responded

Thank you for this lovely recommendation of Katie in our sales department! It's wonderful that she provided such an excellent purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2017

Fast customer service The costumer service is quick and when I left the vehicle for service I told them I needed it completed by a specific time and they met my deadline. G More

by Norman J Thibault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Sep 21, 2017 -

Heritage Ford responded

Norman, That's great to hear! Glad you liked working with Gary. Thank you for sharing your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2017

Great salesman and wonderful experience Dylan and the others at Heritage Ford were great to deal with. Dylan was very helpful and made sure we got the truck and everything we wanted in the t More

by Farrar84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Sep 20, 2017 -

Heritage Ford responded

What a nice review! It's fantastic that you like working with Dylan and the rest of the team so much. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2017

Awesome Experience Katie Lyon was friendly, knowledgeable and incredibly down to earth. Easy to work with, no pressure. She found exactly what I wanted for the price. More

by kris_mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyon
Sep 18, 2017 -

Heritage Ford responded

We appreciate you posting about your experience working with Katie. I'm glad she was so easy to work with. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2017

Great customer experience Working with Preston was excellent. I felt I was able to get exactly what I was looking for and there was absolutely no sales pressure from him or his More

by AHDesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at the Front desk (who was getting married) Great help too!, Preston Gage
Sep 19, 2017 -

Heritage Ford responded

It's fantastic that Preston provided such an excellent purchasing experience. We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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