Heritage Ford

Excellent customer service. Didn't plan to buy a car that day. I was "just looking" but Dave and Steve made it easy for me. I drove away in my new used car within a few hours. Da Didn't plan to buy a car that day. I was "just looking" but Dave and Steve made it easy for me. I drove away in my new used car within a few hours. Dave gave me instructions on how to use the features in the car. Amazing!!! That has never happened before.😃 More

Nice Experience Went in to just look at a Ford 150. We met up with Bill and did not feel like we were being pressured in any way which was a nice experience. He was Went in to just look at a Ford 150. We met up with Bill and did not feel like we were being pressured in any way which was a nice experience. He was completely knowledgeable and very helpful to us in making our final decision. More

Service people did what I wanted and kept me posted. The service department has always been very professional and surprisingly the cost for service is competitive with other non dealer garages. They are The service department has always been very professional and surprisingly the cost for service is competitive with other non dealer garages. They are efficient and stick to the time period they estimate service will take. More

Service Review I came in for a routine oil change and state inspection. I was able to come in and out without any problems. I am very satisfied with the overall expe I came in for a routine oil change and state inspection. I was able to come in and out without any problems. I am very satisfied with the overall experience. More

Oil change Work was completed on time at a reasonable expense. They looked the car over, noticed my inspection was due also, I had no idea. Thank you Heritage Work was completed on time at a reasonable expense. They looked the car over, noticed my inspection was due also, I had no idea. Thank you Heritage More

Trade in They helped me to get the vehicle that I needed and stayed within my budget. I had an excellent experience! My salesman Dave Sturgeon was very knowled They helped me to get the vehicle that I needed and stayed within my budget. I had an excellent experience! My salesman Dave Sturgeon was very knowledgeable. He worked hard to make this happen and came out successful. More

Fast, efficient service My 2015 C-Max required an upgrade to the bluetooth modem. The estimate was 2-4 hours for the installation and update to happen, but all was complete w My 2015 C-Max required an upgrade to the bluetooth modem. The estimate was 2-4 hours for the installation and update to happen, but all was complete within 90 minutes -- enough time for a complementary cup of coffee and some work using the dealership's guest wifi account. More

Service For an issue with the door I had no appt, brought car in early to see if they could fit it in. They did, and fixed the issue in the same day. I had no appt, brought car in early to see if they could fit it in. They did, and fixed the issue in the same day. More

Salesman and finance excellent, definitely both assets Everything about this deal was good, just one thing should've addressed. The recon and detail on this vehicle before delivery was extremely poor, truc Everything about this deal was good, just one thing should've addressed. The recon and detail on this vehicle before delivery was extremely poor, truck was only about half cleaned,don't think the detailer knew what he was doing. Parts off my old truck were suppoesd to be removed and ready for pick up the next day. I've made three trips from fletcher vt. Still not done. I know the service dept. is very busy and this doesn't really bother me , sales said they would fill my truck up for all the traveling I've done, which is fine, but the detailing should of been 200%better than it was More

Keeps our company trucks rolling! Gary always comes through with great service! He helps minimize down time and keeps our trucks working for us. I wouldn't service our vehicles anywher Gary always comes through with great service! He helps minimize down time and keeps our trucks working for us. I wouldn't service our vehicles anywhere else. More