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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

July 28, 2017

Dylan was amazing! Will buy again from here! Dylan and everyone at heritage was fantastic!!! I came in with a pretty good idea of what I wanted in my next car and he blew thay expectation to a wh More

by Aslater14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jul 28, 2017 -

Heritage Ford responded

It's fantastic that Dylan, Abby and the rest of the Heritage Ford sales team made sure your purchasing experience was stellar. We appreciate you taking the time to post. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2017

In and out in excellent time for the services required! Had a 2pm appointment, arrived at scheduled time, was given an approx. finish time, vehicle was returned to me within the allotted time, completed! Se More

by LJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Jul 24, 2017 -

Heritage Ford responded

It's fantastic that your service visit went so smoothly! We appreciate you sharing your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2017

I thought i would never buy a ford We thought we were going to get a Prius. So did a friend of ours who found out about the C-Max Energi. Although there are some features that are nicer More

by Sam Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Heritage Ford responded

Sam, We appreciate you taking the time to post a review. It's very nice to hear about your positive experience with the Heritage Ford sales team. Enjoy your new C-Max! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2017

Pleasant visit! I went to the Ford dealer and David helped me, he explained differences among models and helped me test drive! I didn't buy a car in Ford eventually, More

by Scarlett_li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grossnickle
Jul 21, 2017 -

Heritage Ford responded

Scarlett, We appreciate you taking the time to post even though you didn't purchase a vehicle with us. Thank you for the recommendation of David and Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 18, 2017

Pleasant experience! Dreading the car shopping experience, I was pleasantly surprised with our interaction with Heritage Ford. Salesman Bill LaBonte and Dave Sturgeon were More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sturgeon
Jul 21, 2017 -

Heritage Ford responded

Bruce, Thank you for your kind words about Bill and Dave! It's very nice to hear how much you liked working with them. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 16, 2017

best visit yet went in for state inspection add oil change. Gary is always pleasant and understanding i have dealt with him on many occasions and he is always great. More

by Alan James Beams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Heritage Ford responded

Alan, It's fantastic to learn that you have enjoyed working with Gary! Thank you for taking the time to share your thoughts on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2017

Cold on Hold My air conditioning unit decided to stop on the warmest of days. I called and was able to get an appointment in a reasonable time frame. Upon inspec More

by Anne Getty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Jul 17, 2017 -

Heritage Ford responded

Anne, What bad timing for the a/c to quit! Glad our expert service team could get it resolved. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2017

Quick service as promised Gary said he'd do the best he can to get me in and out in an hour or less and came through on his word. I was out within 45 minutes! Thank you! Whe More

by Harley2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Heritage Ford responded

Thank you for this very nice review. It's wonderful to hear that you received top notch service from Gary. We appreciate you choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 13, 2017

Friendly and Efficient Staff Heritage Ford always make you feel like you are important and they go the extra Mike to make sure you are happy and satisfied with their service! More

by gbutkus63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owen, Ryan Morriseau
Jul 14, 2017 -

Heritage Ford responded

We appreciate you sharing your thoughts on DealerRater. It's very nice to learn that you have had great experiences working with both sales and service departments. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 10, 2017

Service performed on vehicle was done properly I brought my vehicle in for service and left it. The service rep called me by cell when the vehicle was ready and even told me where it was parked for More

by bow65lb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 13, 2017 -

Heritage Ford responded

That's fantastic! Thank you for posting. It's very nice to hear that your service visit went so smoothly. Nora Krom Customer Relations Specialist Heritage Automotive Group

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