Back

Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,829 reviews

August 23, 2017

Great service from Bill We were very pleased with our salesman Bill LaBonte. Our family has now purchased 2 new vehicles in the span of 3 months from Bill. We specifically re More

by S&BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Heritage Ford responded

Sue & Bernie, So glad to learn how much you enjoyed working with Bill! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 22, 2017

Great Experience! I went in with a clear idea of what I wanted both in vehicle and price. I was in and out in the shortest amount of time I've ever spent at dealership. More

by Hope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Aug 22, 2017 -

Heritage Ford responded

Hope, Thank you for taking the time to write this lovely review! It's fantastic that Dylan made sure your purchasing experience was stellar. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 21, 2017

Great people not everything done Went to the dealer interested in a truck with a plow for my business the first sales person I was pleased with but commercial sold the truck out from More

by Dickersonlightjng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors
Aug 21, 2017 -

Heritage Ford responded

We appreciate you taking the time to provide feedback. I'm glad your experience was mostly a good one. Please accept my apologies for the unsatisfactory elements of this process. Feel free to contact me directly at the email address below if you wish to discuss further. Nora Krom Customer Relations Specialist Heritage Automotive Group customerserivce@heritagevt.com

August 19, 2017

My first car buying experience I needed to get a new (at least "new to me") car and I had heard that Heritage had a nice recent graduate/current student program so I went online to More

by Eleanor E. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Katie Lyon
Aug 21, 2017 -

Heritage Ford responded

Eleanor, Thank you for your kind words about Katie. It's great that she made sure your first car purchase was as excellent experience. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2017

Best car buying experience ever ! From the moment that I walked into the showroom, everyone that walked by me had something nice to say. I was greeted right away and introduced to Kat More

by RickyColt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Lyon
Aug 21, 2017 -

Heritage Ford responded

Ricky, That is fantastic! I'm glad you like working with Katie, and the rest of the Heritage Ford sales team. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 17, 2017

Great 1st oil change for my 2017 Escape My new Escape was up on it's first oil change, Heritage emailed me a coupon, scheduling was easy, they performed the service quickly and got me on my More

by Ivan Tighe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Aug 21, 2017 -

Heritage Ford responded

Ivan, So nice to hear that you had such a smooth visit to the Heritage Ford service department! We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Wonderful experience We were searching for a reliable used vehicle and since our son and his wife had such a good experience buying a truck from Heritage Ford we made tha More

by Allan Bergquist
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Heritage Ford responded

Allan, Thank you for this wonderful recommendation! I'm glad to learn that you liked working with Bill and the rest of the Heritage Ford sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

First time Heritage customer I called Larry yesterday morning and by lunchtime today I had the keys to my new car! He was very responsive, friendly and he laid things out just how More

by alreadytakensoldier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lussier
Aug 10, 2017 -

Heritage Ford responded

Wow! That's excellent. Glad you enjoyed working with Larry. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Great customer service! Kyle in Sales, and Katherine and Gary in Services are very friendly, responsive and knowledgeable. My truck's maintenance appointment was quick and on More

by ramonxter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Heritage Ford responded

That's excellent! Glad you have received top notch service from several members of our team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 09, 2017

Very easy Had what we needed in stock. Great trade in price with rebate and room to work, we made deal. Thank you to all who helped with the deal. Lisa More

by Ted69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors, Mike Hassett, Kevin Dowd
Aug 10, 2017 -

Heritage Ford responded

Lisa, It's fantastic that your purchasing experience went so smoothly. Thank you for posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

...
145
...