Heritage Ford

Very happy! I walked in unsure of what vehicle I wanted. Preston took the time to walk me through and test drive different vehicles until I found the one I really I walked in unsure of what vehicle I wanted. Preston took the time to walk me through and test drive different vehicles until I found the one I really wanted. Preston is helpful, patient and answered every question I had. After five hours of Preston helping me through car details, finance details and insurance details, I walked out with my dream car! I highly recommend Preston and everyone at Heritage Ford to find you your dream car for a great deal. Thanks again Preston and Heritage! More

Sales Experience Katie was a superb salesperson. She listened carefully to what we wanted, and showed only the vehicles that would match. She was enthusiastic withou Katie was a superb salesperson. She listened carefully to what we wanted, and showed only the vehicles that would match. She was enthusiastic without being "pushy" with any particular vehicle. She also admitted what she did not know and got the answers rather than "winging it". We would highly recommend her as a salesperson to others. More

Fast customer service The costumer service is quick and when I left the vehicle for service I told them I needed it completed by a specific time and they met my deadline. G The costumer service is quick and when I left the vehicle for service I told them I needed it completed by a specific time and they met my deadline. Gary is a great guy to work with !!! More

Great salesman and wonderful experience Dylan and the others at Heritage Ford were great to deal with. Dylan was very helpful and made sure we got the truck and everything we wanted in the t Dylan and the others at Heritage Ford were great to deal with. Dylan was very helpful and made sure we got the truck and everything we wanted in the truck. Even after our purchase Dylan was helpful with a few thing about the truck. I would recommend Heritage if you are in the market to buy a new vehicle. Thank you Heritage Ford for a great buying experience! More

Fabulous salesman & wonderful staff! Thanks to Dylan at Heritage and the wonderful staff i finally have my EXPLORER! Dylan made the process easy and right to the point with no hassles and Thanks to Dylan at Heritage and the wonderful staff i finally have my EXPLORER! Dylan made the process easy and right to the point with no hassles and gave me every option to compare to find my best option! I would recommend Dylan and hertidage Ford to all my friends and family! Thank you Hertiage! More

Awesome Experience Katie Lyon was friendly, knowledgeable and incredibly down to earth. Easy to work with, no pressure. She found exactly what I wanted for the price. Katie Lyon was friendly, knowledgeable and incredibly down to earth. Easy to work with, no pressure. She found exactly what I wanted for the price. More

Great customer experience Working with Preston was excellent. I felt I was able to get exactly what I was looking for and there was absolutely no sales pressure from him or his Working with Preston was excellent. I felt I was able to get exactly what I was looking for and there was absolutely no sales pressure from him or his team which allowed me to make an informed decision in purchasing my vehicle. He was a great guide through the whole process and I highly recommend him. More

Excellent Friendly, fast, clear communicator. The cost was worth my service agreement. Comfortable waiting area...Shawn checked in with me and let me know abo Friendly, fast, clear communicator. The cost was worth my service agreement. Comfortable waiting area...Shawn checked in with me and let me know about timing. He was great to work with... More

Great Experience Preston was great to work with. Knowledgeable, no pressure all in all a very good experience. The finance department were efficient. Not the typica Preston was great to work with. Knowledgeable, no pressure all in all a very good experience. The finance department were efficient. Not the typical high pressure situation I was expecting. Highly recommend. More

Truly stunning service I just got home with my brand new car from Heritage Ford and I can only heap praise on everyone at the dealership for the experience I had. From start I just got home with my brand new car from Heritage Ford and I can only heap praise on everyone at the dealership for the experience I had. From start to finish, I felt like I was being treated not just as a customer, but a human being--like my time and wants and needs were all valuable, and like they wanted to help me. Special thanks to Katie for getting me the car I wanted, even going out of her way to make sure I was updated on when my car was delivered, as well as making sure I got the color I was really looking for quickly instead of just delivering me another color that was more convenient to get ahold of. Before I walked into the dealership, I had never purchased a car for myself, so I didn't even know how to set up insurance or registration for a car--Katie helped with that too, explaining how to work with the insurance company. The Heritage team even took care of the registration, and installed my license plates for me before I even got in the car. I also want to appreciate Chad, who helped make sure that all the paperwork was done properly, that I was getting the best deal possible, and that I was getting the best service for my car as well. And I'd also like to thank Celeste for getting the process started for me, reaching out when I first expressed interest and found me a better deal than even what I walked in expecting to get. The entire team at Heritage is amazing, and if I stay in Vermont for the long term, or even somewhat nearby, they have turned me into a lifetime customer. Thank you all so much. More