Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Ford
South Burlington, VT
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,903 reviews
January 07, 2018
Used car purchase experience I went in seeking a used vehicle with a limited budget. I was able to find the vehicle to fit my needs and was treated with the utmost professionalis I went in seeking a used vehicle with a limited budget. I was able to find the vehicle to fit my needs and was treated with the utmost professionalism and respect, as always has been the experience at Heritage Ford, and Bill is certainly no exception! More
by Bobbie D Hunt
Employees Worked With
January 05, 2018
Satisfactory Just a good experience. Staff was responsive polite and attentive. Even had the opportunity to speak with the technician that made the repair to the v Just a good experience. Staff was responsive polite and attentive. Even had the opportunity to speak with the technician that made the repair to the vehicle. More
by Scott918
Employees Worked With
Katie Smith
December 31, 2017
Easy and fairly stress free Kevin and Dylan did their utmost to find something I could afford as alternative to buying out my lease, Steve handled my paperwork and got me in and Kevin and Dylan did their utmost to find something I could afford as alternative to buying out my lease, Steve handled my paperwork and got me in and out quickly and with no issues. More
by Sean W
Employees Worked With
Steve Connors, Kevin Dowd, Dylan Krause
December 29, 2017
Thank you This was the most enjoyable vehicle purchase that I have made. Kevin is an outstanding person and an outstanding salesperson whom take the time to lis This was the most enjoyable vehicle purchase that I have made. Kevin is an outstanding person and an outstanding salesperson whom take the time to listen and then works to help howver that he can. More
by Whitneynorth
Employees Worked With
Chad Tobin, Larry Lussier, Kevin Dowd
December 28, 2017
Appointment Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done o Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done on time. More
by Burldpw
Employees Worked With
Katie Smith
December 23, 2017
My wife and I had a great time purchasing our 2018 Ford F150 We were greeted by Preston Gage when we walked in the show room. We bonded well with him and the support staff at Heritage Ford. This was our third p We were greeted by Preston Gage when we walked in the show room. We bonded well with him and the support staff at Heritage Ford. This was our third purchase of motor vehicle at 3 different dealerships in 2017 and it was a phenomenal experience. More
by Jcntrbr
Employees Worked With
Other Employees :
Steve Connors, Chad Tobin, Mike Hassett, Preston Gage
December 22, 2017
Tire Issues Problem found and fixed. All four new snow tires were found to be not properly balanced as well as improperly inflated. Seems hard to believe a profes Problem found and fixed. All four new snow tires were found to be not properly balanced as well as improperly inflated. Seems hard to believe a professional mechanic would accidentally make such mistakes. More
by Redj
Employees Worked With
December 21, 2017
Car broke down They were great about getting me in on such short notice! Not only that they seemed to really care about getting my car back to me as quickly as possi They were great about getting me in on such short notice! Not only that they seemed to really care about getting my car back to me as quickly as possible. More
by Pamela Bergeron
Employees Worked With
Shawn Clifford
December 20, 2017
Oil change, filter Fast service for oil, filter and checking systems - in and out in one hour as promised. That's why I return to Ford service department. Fast service for oil, filter and checking systems - in and out in one hour as promised. That's why I return to Ford service department. More
by reg
Employees Worked With
Shawn Clifford
December 18, 2017
shuttle the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty of time. but instead it took over 1 hour to make a 15 minute trip. More
by Alan James Beams
Employees Worked With
Gary Graham
