Heritage Ford

Great Experience! I went in with a clear idea of what I wanted both in vehicle and price. I was in and out in the shortest amount of time I've ever spent at dealership. I went in with a clear idea of what I wanted both in vehicle and price. I was in and out in the shortest amount of time I've ever spent at dealership. Dylan was great! There was never any pressure and he worked with the other members of the team to get me where I wanted to be. Dylan listens to you and works with you in a manner that is enjoyable , jokes and all! If you've ever worked with a sales rep that left you with a negative feeling about sales people as I have, then I highly suggest Dylan. Dylan reversed the negativity easily with his personality, mannerisms, professionalism, and how he wholeheartedly believes, a happy customer is a repeat customer! More

Great service from Bill We were very pleased with our salesman Bill LaBonte. Our family has now purchased 2 new vehicles in the span of 3 months from Bill. We specifically re We were very pleased with our salesman Bill LaBonte. Our family has now purchased 2 new vehicles in the span of 3 months from Bill. We specifically requested him by name for our recent purchase of our 2017 Explorer. He is very helpful and thorough without being high pressure or pushy. Working with Bill on both vehicle transactions have been a pleasure (one purchase and one lease). We will recommend him to friends and family in the future. Thanks again Bill! Sue & Bernie More

Great people not everything done Went to the dealer interested in a truck with a plow for my business the first sales person I was pleased with but commercial sold the truck out from Went to the dealer interested in a truck with a plow for my business the first sales person I was pleased with but commercial sold the truck out from under me so they had another truck lesser miles needed work they also included a newer plow. At first the dealer did not want to fix the truck but bill that had become my sales person got them to put the money into the truck only thing I was not happy with they did not have the wiring for the plow installed and I thought when a plow came with the truck that is the only issue I had for paying a total of 23k for the truck and being a repeat customer. More

My first car buying experience I needed to get a new (at least "new to me") car and I had heard that Heritage had a nice recent graduate/current student program so I went online to I needed to get a new (at least "new to me") car and I had heard that Heritage had a nice recent graduate/current student program so I went online to look at their cars. I wasn't sure whether I wanted to lease or buy, but Katie was very forthcoming and patient when showing me all of my options. She also understood when I felt the need to look at competitors' options and waited for me when I went next door to do a test drive. In the end, she had found me a car that had all the features I was looking for--and with a good monthly payment. That's all you can ask for when getting a car, but you'll get even more when you go to see Katie. She made the whole experience fun! (The financial stuff was a little boring, but what can you do?) It was my first time going to get my very own car, something that I'll remember for the rest of my life, and she did everything in her power to make sure the memory will be one of my happiest. More

Best car buying experience ever ! From the moment that I walked into the showroom, everyone that walked by me had something nice to say. I was greeted right away and introduced to Kat From the moment that I walked into the showroom, everyone that walked by me had something nice to say. I was greeted right away and introduced to Katie Lyon, who helped me in a very professional manner. I had a great experience talking with Katie, and we went for an informative test ride in the car that I ended up purchasing. There were no "hard sell" tactics, we just had a polite and friendly connection. Katie helped get me the price that I needed to afford my new car. I left Heritage Ford with a smile on my face, and a thrilling new ride. More

Great 1st oil change for my 2017 Escape My new Escape was up on it's first oil change, Heritage emailed me a coupon, scheduling was easy, they performed the service quickly and got me on my My new Escape was up on it's first oil change, Heritage emailed me a coupon, scheduling was easy, they performed the service quickly and got me on my way. Everybody I worked with was friendly to me and they were also dog friendly. More

Wonderful experience We were searching for a reliable used vehicle and since our son and his wife had such a good experience buying a truck from Heritage Ford we made tha We were searching for a reliable used vehicle and since our son and his wife had such a good experience buying a truck from Heritage Ford we made that our first stop. We were immediately welcomed by Bill La Bonte, Sales and Leasing Consultant. We were treated like we were buying the most expensive vehicle at the dealership when in reality we probably purchased one of the least expensive. Bill and the other employees were simply outstanding and we recommend Heritage Ford to anyone wishing to purchase a new or used vehicle. We will return for another purchase! More

First time Heritage customer I called Larry yesterday morning and by lunchtime today I had the keys to my new car! He was very responsive, friendly and he laid things out just how I called Larry yesterday morning and by lunchtime today I had the keys to my new car! He was very responsive, friendly and he laid things out just how they are and didn't "beat around the bush" a bit of it. I am so thankful that I checked out the dealership website and will absolutely consider doing business with Larry/Heritage again for future buying needs! More

Great customer service! Kyle in Sales, and Katherine and Gary in Services are very friendly, responsive and knowledgeable. My truck's maintenance appointment was quick and on Kyle in Sales, and Katherine and Gary in Services are very friendly, responsive and knowledgeable. My truck's maintenance appointment was quick and on point. Thank you. More

Very easy Had what we needed in stock. Great trade in price with rebate and room to work, we made deal. Thank you to all who helped with the deal. Lisa Had what we needed in stock. Great trade in price with rebate and room to work, we made deal. Thank you to all who helped with the deal. Lisa More