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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

October 23, 2017

Great Experience buying a 2017 E-Max Energi Preston was great to work with. He took the time to understand what I wanted. And worked to get the car I wanted at a good price. He and the dealershi More

by Clarence Ogilvie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Prescott, Preston Gage
Oct 23, 2017 -

Heritage Ford responded

Clarence, It's fantastic that Preston took the time to make sure you got a car that meets your driving needs and your budget! We appreciate the kind words. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 23, 2017

Fantastic customer service This was the first time I’ve bought a car by myself. The staff and Bill at heritage were incredible. They did not pressure me into anything. They simp More

by Tiffanylynn929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Oct 23, 2017 -

Heritage Ford responded

Tiffany, It's excellent that Bill made your first time vehicle purchase such a positive experience! Thank you for writing a review. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 21, 2017

2017 F-150 Bill was very knowledgeable about the F150, was able to quickly answer all of our questions, and gave us a great overview of the features of our new t More

by Drew Van Norman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Heritage Ford responded

Drew, It's nice to learn that you liked working with Bill. We appreciate you posting. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 19, 2017

Kind, listen well. Tried to meet my needs. I first started working with Rich. He was attentive to my wishes. I did get a call about the fact about the Kelly blue book price o looked up. This pe More

by Paula Poquette
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich, Katie Lyon
Oct 23, 2017 -

Heritage Ford responded

Paula, Thank you for taking the time to share your experience. I'm glad you enjoyed working with Katie and Rich. If you would like to discuss the negative aspects of your experience, please feel free to email me directly at the address below. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

October 16, 2017

Son's first new car Dylan and Abby were wonderful. They helped my son get his first new car. The whole process was quick and painless. I will highly recommend Heritage Fo More

by HappyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Oct 18, 2017 -

Heritage Ford responded

We appreciate you taking the time to share your experience. Glad that Dylan and Abby made your son's first car purchase so easy. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 14, 2017

My first new car I purchased my first new car today, at Heritage Ford. Dylan and Abby were wonderful! The whole process was quick and they helped me get the exact vehi More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Oct 18, 2017 -

Heritage Ford responded

It's excellent that Dylan and Abby made sure your purchasing experience was stellar. We appreciate you taking the time to post. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 14, 2017

Make the process of buying a car so easy!! Charlie Moriarty has the best customer service, he listens to what you want & then finds the car you ask for. This is the 4th car my family has bought More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Ford responded

Pam, That's fantastic to hear! I'm Charlie has been wonderful to work with over your last four vehicle purchases. Thank you for your continued business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Great service on point and great service, no issues at all. will continue to bring my truck in as service is always top notch. thanks again for the great service More

by truck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baslow, Billie, Ryan Morriseau
Oct 13, 2017 -

Heritage Ford responded

Nice to learn everything went very well! Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Great and timely service that i trust and rely on. How can I say more than excellent service reception from a friendly and knowledgeable service man. Quick and reliable service of my great truck, a pl More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Heritage Ford responded

Bobby, We appreciate you taking the time to post. It's fantastic that your visit was a positive experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 12, 2017

Oil change/tire rotation Great and fast service. Comfortable waiting room with vending machines and coffee while you wait. Love the drive in service door and being greeted the More

by Nydonna1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 13, 2017 -

Heritage Ford responded

Thank you for posting! It fantastic that you had such a great service visit. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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