Heritage Ford

great experience We had a very awesome experience, everyone we dealt with were very professional and worked very hard to get us into a truck, we left in a brand new tr We had a very awesome experience, everyone we dealt with were very professional and worked very hard to get us into a truck, we left in a brand new truck. More

Good Experience Recently purchased a new Escape at Heritage Ford, and had a very good experience from the on line information through the vehicle review, test drive, Recently purchased a new Escape at Heritage Ford, and had a very good experience from the on line information through the vehicle review, test drive, and deal closing. More

Timely and did everything they sid they would do. The staff is friendly and forthcoming about the work needed. We have only had this lease about a year so it has low mileage. Our last C-Max was fairly The staff is friendly and forthcoming about the work needed. We have only had this lease about a year so it has low mileage. Our last C-Max was fairly free of problems. The rear brake slides don't like salty environments so more attention needs to be paid to the lubrication. More

Really good experience at Heritage Ford I just leased a new Ford Escape at Heritage Ford. It was a painless experience and everyone was great to work with. Kevin came in on his day off to wo I just leased a new Ford Escape at Heritage Ford. It was a painless experience and everyone was great to work with. Kevin came in on his day off to work with me (I did not know this beforehand). Prior to going to the dealership, Kevin and I spoke on the phone and texted back and forth. Chad was great, explaining all the details of the contract and service plan I chose. It was the best experience I've ever had at a dealership that wasn't service related. Thank you! More

Oil CHange I bought my truck in Sept 2015. I have had no issues until this last January. Ford was easy to work with and Great Job to Billie Baslow for keeping I bought my truck in Sept 2015. I have had no issues until this last January. Ford was easy to work with and Great Job to Billie Baslow for keeping me informed about my truck. the last visit was for an oil change which was done, as well as recall. Thanks couldn't ask for more from this dealership and employees. More

Terrible I wouldn't advise anybody to go to this dealership we had an appointment to look at a vehicle and we were ready to purchase that vehicle after test d I wouldn't advise anybody to go to this dealership we had an appointment to look at a vehicle and we were ready to purchase that vehicle after test driving and while we were signing paperwork they informed us they had already sold the vehicle to somebody else and did not have a substitute vehicle that was near what we wanted. They said they would do their best to find us another vehicle which they did not and wasted HOURS of our very limited time we have for car shopping. Kyle was great and it wasn't his fault. More

Great Service Ryan was very to deal with. Work began on my truck very soon after I arrived and was completed in the time frame that Ryan had predicted. Ryan was very to deal with. Work began on my truck very soon after I arrived and was completed in the time frame that Ryan had predicted. More

Above and beyond Bill LaBonte was very polite and helpful throughout this process. Bill was honest and took care of me and my son from the second we me. I feel Bill wa Bill LaBonte was very polite and helpful throughout this process. Bill was honest and took care of me and my son from the second we me. I feel Bill was honest and never pushy. I will be back to work with Bill in the future. More

New car purchase Kevin was extremely helpful, pleasant, and straight forward. Great to work with and I wouldn't hesitate to work with him on another car purchase. Thi Kevin was extremely helpful, pleasant, and straight forward. Great to work with and I wouldn't hesitate to work with him on another car purchase. This experience was much better than the experience we had at Heritage ~ 10 years ago. One of the reasons that we stayed away from Heritage so long was the service department. At that time the service personnel were unreliable and didn't follow through. It seems to have improved recently so we are giving it another try. More

PURCHSED A NEW TRUCK IT WAS A GREAT EXPERIENCE OUR SALESMAN WAS KEVIN DOWD AND HE WAS GREAT AND VERY HELPFUL AS WELL AS CHAD TOBIN WHO DID THE PAPERWORK. IT WAS A GREAT EXPERIENCE OUR SALESMAN WAS KEVIN DOWD AND HE WAS GREAT AND VERY HELPFUL AS WELL AS CHAD TOBIN WHO DID THE PAPERWORK. More