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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

November 13, 2017

great service Shawn took great care of my sons car. I am out of state and when I called Shawn he helped greatly. I cant thank him enough. More

by Don Heck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 14, 2017 -

Heritage Ford responded

Don, We appreciate you taking the time to post. Thank you for choosing Heritage Ford. I'm glad to learn that Shawn provided top notch service! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2017

fast and easy brought in my ford diesel truck,greeted at the door and pulled my truck in.met gary graham and he listen to what my truck needed,kept me informed of p More

by mike clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Heritage Ford responded

Mike, Thank you for sharing your experience on Dealer Rater! It's excellent that Gary made sure to keep you updated and that everything went well. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2017

Prompt service, excellent help when needed We called Charlie and told him that we were breaking down and he said to come in asap and the service people fixed the car at a 100% rating, thanks Ge More

by Mary and Kenneth (Joe)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Morriseau
Nov 14, 2017 -

Heritage Ford responded

Mary & Kenneth, Glad to hear that Charlie and our service team could help you out of a tough situation. Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 04, 2017

friendly and smooth we worked with Bill Labonte,very friendly and we had a handicap man with us and Bill was great with him as well.Abigal Prescott also made the financin More

by mike clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Heritage Ford responded

Mike, It's great to hear how much you enjoyed working with Bill and Abigail. We appreciate you taking the time to share your experience on Dealer Rater. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2017

Kevin is a Great salesman When I have issues, I should always let him know as he jumps all over it to make it right. He likes to see his customers return! More

by CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
Nov 02, 2017 -

Heritage Ford responded

Thank you for posting. I'm glad you enjoyed working with Kevin. I just spoke with him and he assured me that he would work with our service department to resolve any remaining issues. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2017

Excellent experience I worked with Katie Lyon to purchase my new truck and she with the H team got me what I needed plus and I was out within 2 hours from the start with a More

by Newtruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyon
Nov 02, 2017 -

Heritage Ford responded

That's great! I'm glad Katie made your purchasing experience so smooth. Thank you for posting. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 30, 2017

Super friendly, not pushy Kevin was incredibly helpful and knowledgeable and made selecting the vehicle super easy. He was most concerned with what I was looking for and makin More

by Cassidy M Kelleher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Oct 31, 2017 -

Heritage Ford responded

Cassidy, I'm glad that you liked working with Kevin and Abby. It's fantastic that Kevin was so helpful in selecting a vehicle that meets your driving needs and fits your budget. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 30, 2017

Great atmosphere for a first time buy! Everyone I met at the dealership was friendly and helpful. I worked Kevin, and he made the process smooth and painless. Abby was also a great help! Ov More

by hmb10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Oct 30, 2017 -

Heritage Ford responded

So glad Kevin, Abby and the rest of the team could make your first time purchasing a vehicle top notch! We appreciate you posting. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 30, 2017

Helpful Katie Lyon was friendly, knowledgeable and incredibly down to earth. She worked with me from start to the end I was very happy when I left thank yo More

by Mohaa88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyon
Oct 30, 2017 -

Heritage Ford responded

It's fantastic to hear that you enjoyed working with Katie! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 30, 2017

Helpful service As always, Katie greeted me by name in a happy & friendly manner. She kept me informed as the service progressed and even tried to locate a laptop pow More

by mkoenig13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Oct 30, 2017 -

Heritage Ford responded

Thank you for posting about the top notch service you received from Katie! Glad that your service visit went so well. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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