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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

November 24, 2017

Great experience! Bill was professional but still very friendly. One of my more pleasant vehicle purchases. I will definitely stay with Heritage for my next lease. More

by danpoplawski
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2017 -

Heritage Ford responded

Dan, Glad you liked working with Bill! We appreciate you posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Grouop

November 21, 2017

Great Service Dave Sturgeon and the team at Heritage are remarkable. The level of service and professionalism I received from start to finish was above and beyond More

by Mkenton17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Nov 22, 2017 -

Heritage Ford responded

Thank you for this very nice review! It's excellent that you enjoyed working with Dave and the rest of the sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2017

Friendly and Efficient The total experience - from the initial appointment phone call to checking out after service has been completed - is pleasant! Employees are courteou More

by Marci310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 22, 2017 -

Heritage Ford responded

Marci, We appreciate your kind words about our service department. It's nice to learn that you have received excellent service at Heritage Ford. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2017

Great Value I saw this car on the Heritage website and was bringing my Rav4 in for a checkup. Went over to look at this Fusion for my children and it wasnt there, More

by Cwo247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Bettinger, Dave Sturgeon
Nov 20, 2017 -

Heritage Ford responded

Thank you for this very nice review! It's fantastic that Dave provided such an excellent purchasing experience. Enjoy the Fusion! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2017

Bill and team were outstanding Bill was a pleasure to deal with on my lease renewal. He listed to exactly what we wanted in our next car and delivered. Everything was in place and More

by Tut1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich
Nov 20, 2017 -

Heritage Ford responded

We appreciate the kind words about Bill, Adam and the rest of the team! It's wonderful to hear that you liked working with them. Enjoy your new Explorer! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2017

Routine Service I've written favorable reviews regarding my experiences with Heritage Ford before. Truth is, they're really that good. I didn't know them before, didn More

by Stephen M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Nov 17, 2017 -

Heritage Ford responded

Stephen, Wow! What a nice review! Thank you for your kind words about Katie and the rest of the Heritage Ford team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2017

Way to go, Heritage Ford of South Burlington, VT! Heritage Ford is the best among five dealerships I visited over a two month period comprising five different auto brands within ten miles of my reside More

by PhillyGeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Heritage Ford responded

We appreciate you taking the time to post this very nice review. It's wonderful that you received such top notch service from Bill and the rest of the team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2017

Outstanding Charlie Moriarty is just plane and simpley outstanding. We have purchased numerous fords over the years and Charlie has always gone to bat for us. H More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Heritage Ford responded

Chris & Cindy, Thank you for your kind words about Charlie! It's wonderful that you have enjoyed working with him so much over the years. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 14, 2017

Unprofessional, Rude Management in Service Dept Our first call was taken by a young girl I believe Katie. She was unable to answer our questions so we requested management. My husband and I both s More

by Kindnessmatters
Customer Service
Recommend Dealer
No
Employees Worked With
Shawn Clifford, Ryan Morriseau, Katie Smith
November 14, 2017

Giving space and time My husband has trouble making up his mind they helped with that by not pushing, just space and time, with all the right information. Everyone was hap More

by Laura and Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Dylan Krause
Nov 14, 2017 -

Heritage Ford responded

Laura & Scott, Glad to hear that you enjoyed working with Dylan and Chad! We appreciate your kind words. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

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