Heritage Ford

Appointment Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done o Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done on time. More

My wife and I had a great time purchasing our 2018 Ford F150 We were greeted by Preston Gage when we walked in the show room. We bonded well with him and the support staff at Heritage Ford. This was our third p We were greeted by Preston Gage when we walked in the show room. We bonded well with him and the support staff at Heritage Ford. This was our third purchase of motor vehicle at 3 different dealerships in 2017 and it was a phenomenal experience. More

Tire Issues Problem found and fixed. All four new snow tires were found to be not properly balanced as well as improperly inflated. Seems hard to believe a profes Problem found and fixed. All four new snow tires were found to be not properly balanced as well as improperly inflated. Seems hard to believe a professional mechanic would accidentally make such mistakes. More

Car broke down They were great about getting me in on such short notice! Not only that they seemed to really care about getting my car back to me as quickly as possi They were great about getting me in on such short notice! Not only that they seemed to really care about getting my car back to me as quickly as possible. More

Oil change, filter Fast service for oil, filter and checking systems - in and out in one hour as promised. That's why I return to Ford service department. Fast service for oil, filter and checking systems - in and out in one hour as promised. That's why I return to Ford service department. More

shuttle the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty of time. but instead it took over 1 hour to make a 15 minute trip. More

Great Service - Personable and Professional Katie was welcoming, friendly, patient, and helpful. Trust is important when buying a car and Katie earned our trust. Katie, Chad, and Steve made th Katie was welcoming, friendly, patient, and helpful. Trust is important when buying a car and Katie earned our trust. Katie, Chad, and Steve made the car buying experience easy. I have already referred a friend to Katie and Heritage Ford. More

Great experience. Everything went great, from start to finish. Even after sale was complete, I added a request and it was satisfied. I was very happy with my salesman, Everything went great, from start to finish. Even after sale was complete, I added a request and it was satisfied. I was very happy with my salesman, Charley. I would definitely consider Heritage again. More

Oil change We came in for an oil change. We delt with Katie smith. She was amazing. She knew our lives are crazy and fixed our battery terminals so it wasn't a p We came in for an oil change. We delt with Katie smith. She was amazing. She knew our lives are crazy and fixed our battery terminals so it wasn't a problem down the road. Meg More

Oil Change and State Inspection Excellent customer service. Ryan fully explained additional repairs needed to pass the State Inspection. Rotors worn and rusted and brake pad replace Excellent customer service. Ryan fully explained additional repairs needed to pass the State Inspection. Rotors worn and rusted and brake pad replacement. Additional work was still within the time he stated I would wait for the Oil Change and State Inspection. More