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Heritage Ford
South Burlington, VT
1,811 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,811 reviews
December 31, 2017
Easy and fairly stress free Kevin and Dylan did their utmost to find something I could afford as alternative to buying out my lease, Steve handled my paperwork and got me in and Kevin and Dylan did their utmost to find something I could afford as alternative to buying out my lease, Steve handled my paperwork and got me in and out quickly and with no issues. More
by Sean W
Employees Worked With
Steve Connors, Kevin Dowd, Dylan Krause
December 29, 2017
Thank you This was the most enjoyable vehicle purchase that I have made. Kevin is an outstanding person and an outstanding salesperson whom take the time to lis This was the most enjoyable vehicle purchase that I have made. Kevin is an outstanding person and an outstanding salesperson whom take the time to listen and then works to help howver that he can. More
by Whitneynorth
Employees Worked With
Chad Tobin, Larry Lussier, Kevin Dowd
December 28, 2017
Appointment Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done o Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done on time. More
by Burldpw
Employees Worked With
Katie Smith
December 23, 2017
My wife and I had a great time purchasing our 2018 Ford F150 We were greeted by Preston Gage when we walked in the show room. We bonded well with him and the support staff at Heritage Ford. This was our third p We were greeted by Preston Gage when we walked in the show room. We bonded well with him and the support staff at Heritage Ford. This was our third purchase of motor vehicle at 3 different dealerships in 2017 and it was a phenomenal experience. More
by Jcntrbr
Employees Worked With
Other Employees :
Steve Connors, Chad Tobin, Mike Hassett, Preston Gage
December 22, 2017
Tire Issues Problem found and fixed. All four new snow tires were found to be not properly balanced as well as improperly inflated. Seems hard to believe a profes Problem found and fixed. All four new snow tires were found to be not properly balanced as well as improperly inflated. Seems hard to believe a professional mechanic would accidentally make such mistakes. More
by Redj
Employees Worked With
December 21, 2017
Car broke down They were great about getting me in on such short notice! Not only that they seemed to really care about getting my car back to me as quickly as possi They were great about getting me in on such short notice! Not only that they seemed to really care about getting my car back to me as quickly as possible. More
by Pamela Bergeron
Employees Worked With
Shawn Clifford
December 20, 2017
Oil change, filter Fast service for oil, filter and checking systems - in and out in one hour as promised. That's why I return to Ford service department. Fast service for oil, filter and checking systems - in and out in one hour as promised. That's why I return to Ford service department. More
by reg
Employees Worked With
Shawn Clifford
December 18, 2017
shuttle the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty of time. but instead it took over 1 hour to make a 15 minute trip. More
by Alan James Beams
Employees Worked With
December 17, 2017
Great Service - Personable and Professional Katie was welcoming, friendly, patient, and helpful. Trust is important when buying a car and Katie earned our trust. Katie, Chad, and Steve made th Katie was welcoming, friendly, patient, and helpful. Trust is important when buying a car and Katie earned our trust. Katie, Chad, and Steve made the car buying experience easy. I have already referred a friend to Katie and Heritage Ford. More
by Ford Escape
Employees Worked With
I really appreciated Steve's guidance. Chad was great as well., Steve Connors, Chad Tobin, Katie Lyon
December 16, 2017
Great experience. Everything went great, from start to finish. Even after sale was complete, I added a request and it was satisfied. I was very happy with my salesman, Everything went great, from start to finish. Even after sale was complete, I added a request and it was satisfied. I was very happy with my salesman, Charley. I would definitely consider Heritage again. More
by lovecars
Employees Worked With
