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Heritage Ford

South Burlington, VT

4.9
1,904 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,904 reviews

May 18, 2018

Good experience Turner was a pleasure to deal with. He was patient and knowledgeable, answered all of my questions and even helped me set up favorite channels on the More

by AJ Vermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Turner Ede
May 21, 2018 -

Heritage Ford responded

AJ, It's fantastic that you received excellent service from Turner and Chad. We appreciate you taking the time to post. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2018

Fun time Turner and I had a great time when we were talking about the car. he was trying to tell me what the vehicle was all about but I already knew most of More

by Tomzon76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
May 15, 2018 -

Heritage Ford responded

We appreciate you posting. It's fantastic that you liked working with Turner. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2018

Great experience with the service dept. Shawn was great at keeping me informed and setting up my follow up appointment. He was understanding of my work schedule and made it easy for me to ge More

by FredG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
May 15, 2018 -

Heritage Ford responded

Fred, Thank you for posting. I'm glad you enjoyed working with Shawn. We appreciate your business.! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 08, 2018

Best car buying experience ever Thanks to Kevin Dowd, for the first time ever, we left a car dealership with a new car, feeling like we got everything we wanted,,,, great salesperson More

by SandiC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
May 15, 2018 -

Heritage Ford responded

Sandi, It's fantastic that Kevin provided such an excellent purchasing experience! Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Great people great cars Great people. Great vehicles. Great prices. A must visit if looking to buy a vehicle! You won’t be disappointed, I’m so happy that I chose heritage fo More

by NicholleVeysey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Kyle Owen
May 08, 2018 -

Heritage Ford responded

Nicholle, Thank you for your kind words about Heritage Ford! It's fantastic that you had such a great purchasing experience with us. We appreciate your business.! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Quick recall work Recall for steering wheel fix , brought car in and they worked on it right away and it was done within a half hour. Car was driven up to the showroom More

by Mark123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 08, 2018 -

Heritage Ford responded

Mark, Thank you for sharing your experience with our service department! It's wonderful that everything went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2018

Awesome service recovery! My car was towed to another Ford dealership that was refusing to acknowledge my warranty or give me a rental so I called my salesman Dave Sturgeon and More

by Meagan Shine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon, Mike LeClerc
May 02, 2018 -

Heritage Ford responded

Meagan, I'm glad Dave and Mike could help you out of a tough spot. Thank you for taking the time to share your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 01, 2018

Tire swap winter to summer. Service was excellent and completed promptly. Seth was friendly and courteous and took care of getting my car quickly in for service. Waiting room was More

by circeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 02, 2018 -

Heritage Ford responded

Excellent! It's great that your visit to our service department so well. Glad you enjoyed working with Seth, as well. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2018

Great environment and great people I recently bought a 2011 Ford F250 from Heritage and I was absolutely blown away by the professionalism that this place displays. My Salesman Kevin Do More

by wheelinstud09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
May 02, 2018 -

Heritage Ford responded

Thank you for your kind words about Kevin. I'm glad to learn that your purchasing experience was fantastic. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2018

2018 Escape Titanium,Right equipment,Right terms,Right PRICE Kevin listened to what we wanted,what terms we wanted,and helped make it happen without wasting a minute!!!Great Experience!!Great sense of humor from More

by Titanium guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lussier, Kevin Dowd
May 02, 2018 -

Heritage Ford responded

Glad you had a nice time with Kevin and the rest of the team! It's wonderful to hear that everything went so smoothly. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

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