Back

Heritage Ford

South Burlington, VT

4.9
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,903 reviews

June 09, 2018

Worth the drive. I was very happy with the service and knowledge of the service provider. And was surprised how fast the service was performed. Thanks to the team fo More

by Mike1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Jun 13, 2018 -

Heritage Ford responded

Mike, We appreciate your kind review! I'm glad your visit went so smoothly. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 09, 2018

Responsive Finally seem to hAve dealt with brakes after multiple visits with the same complaints. A few of the service people that I dealt with were lovely. One More

by Unci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Leclerc , Gary Graham
Jun 13, 2018 -

Heritage Ford responded

Thank you for posting. I'm glad to learn your most recent visit was a positive one. I'm sorry that the same cannot be said of that previous visit. If you would like to share the details please feel free to email me directly at the address below. We welcome positive and negative feedback alike. Both can help us make improvements. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

June 07, 2018

general maintenance Gary Graham has always been a tremendous help when I need service for my ford truck. He always listens to what I have to say and takes care of my req More

by Pikey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Jun 13, 2018 -

Heritage Ford responded

It's fantastic that you continue to receive such excellent service from Gary! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2018

Great service I took my truck in for a regular oil change. the service was completed, and the staff were friendly and efficient. Great service once again. More

by truck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 13, 2018 -

Heritage Ford responded

That's very nice to hear! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 05, 2018

Thank you Bill Labonte! I recently leased a Ford Fusion hybrid from Heritage Ford. I usually hate the car-buying experience and feel like prey to the salespeople. Much to my More

by mtr2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Heritage Ford responded

It's wonderful to learn how much you enjoyed working with Bill! I'm glad he provided you with such an excellent purchasing experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 05, 2018

It was a great experience! The salesmen were very friendly and helpful. There was a white escape that I was going to buy and it had already been sold. Another white escape came More

by Bevtucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon, Dylan Krause
Jun 06, 2018 -

Heritage Ford responded

Thank you for posting! It's very nice to learn that you received top notch service from our sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 03, 2018

Great service team Everything was great from making the appointment to pick up, the car was ready when promised. We’re very happy with the service, price and quality of More

by witesoft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 06, 2018 -

Heritage Ford responded

That's fantastic! We appreciate you taking the time to post. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 02, 2018

Heritage Service Department is reason enough to buy there! The service department and Mike L. in particular went above and beyond to make up for missed damage on a CPO purchase. I will definitely be sticking w More

by VTF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau, Seth Tracy
Jun 06, 2018 -

Heritage Ford responded

Thank you for posting! It's great to hear that Mike made sure your experience was top notch. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2018

Great Experience We had a great experience buying a used car from Heritage. Bill was great with showing us all the features of the car and letting us test drive. Abbi More

by sparent68@hotmail.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Tracy
Jun 06, 2018 -

Heritage Ford responded

It's very nice to learn that you enjoyed working with Bill, Abby and the rest of the team! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 30, 2018

helpful and honest I have worked with Charlie for many years. He is dedicated to helping the customer. I always have many questions, and Charlie answers them all. He More

by fairfax126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jun 01, 2018 -

Heritage Ford responded

Thank you for your kind words about Charlie and Chad! It's wonderful that you've received such excellent service from them both. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

...
130
...