Heritage Ford

Outstanding Bill went above and beyond, I really appreciated his professionalism. Next time I am on the market for a vehicle, I will get ahold of him. Bill went above and beyond, I really appreciated his professionalism. Next time I am on the market for a vehicle, I will get ahold of him. More

Understands the customer Bill LaBonte understood me as a customer and purpose of my vehicle purchase in that I travel 30,000 miles/year. He wasn’t trying to oversell the produ Bill LaBonte understood me as a customer and purpose of my vehicle purchase in that I travel 30,000 miles/year. He wasn’t trying to oversell the product and recommended vehicles in my price range so I didn’t leave the dealership feeling concerned about purchasing over budget with buyers remorse. I’ve left large dealerships before feeling overwhelmed with selection and sticker shock. Ford Heritage had a decent selection of preowned low mileage vehicles to choose from. Really nice and interesting family-oriented salesman. More

First time leasing made easy Kevin at Heritage made this slightly nerve wracking experience a pleasure. I was unsure about leasing but Kevin and Chad explained everything thoroug Kevin at Heritage made this slightly nerve wracking experience a pleasure. I was unsure about leasing but Kevin and Chad explained everything thoroughly and in easy to understand terms. After almost 9 years without a car payment, this was a big step for me. I was under a time crunch and the entire team worked very hard to make sure I was driving away in my new Escape in time to make my next appointment. It was so nice to have everything go smoothly and pleasantly. If you're in the market for a new car or lease, I definitely recommend this team! Barb ~Essex, VT More

Great service well done Well taken care of Gary was my service provider he is one of the reasons I am still with Ford. He is very honest and takes care of detail. Gary Well taken care of Gary was my service provider he is one of the reasons I am still with Ford. He is very honest and takes care of detail. Gary More

Great experience and very easy to deal with A Great dealership to deal with, they were able to come to me with paperwork to fit my schedule and made the whole process easy. A Great dealership to deal with, they were able to come to me with paperwork to fit my schedule and made the whole process easy. More

Best car buying experience ever! I just purchased a new Ford Explorer at Heritage Ford and it was one of the best experiences I have had in all my years of buying vehicles. From my i I just purchased a new Ford Explorer at Heritage Ford and it was one of the best experiences I have had in all my years of buying vehicles. From my initial contact through Celeste Brasseur to working with Kyle Owen it was a pleasure doing business with this dealership. It was always a "Can Do" attitude to get me the vehicle that I wanted. More

Still not done with recalls on the escape always nice to see Charley M. he sold me a ford escape 2015. I came back to have a recall done to the escape and we talked about a ford Edge. always nice to see Charley M. he sold me a ford escape 2015. I came back to have a recall done to the escape and we talked about a ford Edge. More

great experience We had a very awesome experience, everyone we dealt with were very professional and worked very hard to get us into a truck, we left in a brand new tr We had a very awesome experience, everyone we dealt with were very professional and worked very hard to get us into a truck, we left in a brand new truck. More

Good Experience Recently purchased a new Escape at Heritage Ford, and had a very good experience from the on line information through the vehicle review, test drive, Recently purchased a new Escape at Heritage Ford, and had a very good experience from the on line information through the vehicle review, test drive, and deal closing. More

Timely and did everything they sid they would do. The staff is friendly and forthcoming about the work needed. We have only had this lease about a year so it has low mileage. Our last C-Max was fairly The staff is friendly and forthcoming about the work needed. We have only had this lease about a year so it has low mileage. Our last C-Max was fairly free of problems. The rear brake slides don't like salty environments so more attention needs to be paid to the lubrication. More