Heritage Ford
South Burlington, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,829 reviews
Quick recall work Recall for steering wheel fix , brought car in and they worked on it right away and it was done within a half hour. Car was driven up to the showroom Recall for steering wheel fix , brought car in and they worked on it right away and it was done within a half hour. Car was driven up to the showroom door by the waiting area and service representative came into the waiting area to complete the paperwork, and off I went More
Awesome service recovery! My car was towed to another Ford dealership that was refusing to acknowledge my warranty or give me a rental so I called my salesman Dave Sturgeon and My car was towed to another Ford dealership that was refusing to acknowledge my warranty or give me a rental so I called my salesman Dave Sturgeon and he immediately got my car towed to Heritage and set me up with a rental. My car was fixed the next day and everyone was so friendly. Dave and Mike worked together for service recovery for the other dealer's mistake. Heritage has the best customer service! More
Tire swap winter to summer. Service was excellent and completed promptly. Seth was friendly and courteous and took care of getting my car quickly in for service. Waiting room was Service was excellent and completed promptly. Seth was friendly and courteous and took care of getting my car quickly in for service. Waiting room was clean and coffee was good. More
Great environment and great people I recently bought a 2011 Ford F250 from Heritage and I was absolutely blown away by the professionalism that this place displays. My Salesman Kevin Do I recently bought a 2011 Ford F250 from Heritage and I was absolutely blown away by the professionalism that this place displays. My Salesman Kevin Dowd was awesome! The next vehicle we look at will 100% be with this guy. Our family greatly appreciated the hospitality even when we had our 18 month old daughter running around and being fussy... Thank you for your service also Kevin 🇺🇸🇺🇸 More
2018 Escape Titanium,Right equipment,Right terms,Right PRICE Kevin listened to what we wanted,what terms we wanted,and helped make it happen without wasting a minute!!!Great Experience!!Great sense of humor from Kevin listened to what we wanted,what terms we wanted,and helped make it happen without wasting a minute!!!Great Experience!!Great sense of humor from all involved!!! More
Another great experience We came in for a state inspection and ended up trading for a different vehicle. Kudos to our salesperson Kyle Owen for excellent customer service and We came in for a state inspection and ended up trading for a different vehicle. Kudos to our salesperson Kyle Owen for excellent customer service and the rest of the dealership staff as well. This is our second purchase at Heritage Ford! More
Kdowd So great working with Kevin Dowd again for another vehicle for our family, in and out in 40minites with the keys to the new car in my hand. Great serv So great working with Kevin Dowd again for another vehicle for our family, in and out in 40minites with the keys to the new car in my hand. Great service, easy sale and that’s because of the value and expertise I’ve come to expect from working with the H Team. Do your friends, family and co-workers the favor, introduce them to Kevin the next time they are in the market for a new vehicle. This guy specializes in selling trucks for your new or existing business needs as well! Great work! More
Good Guy Dave's a nice guy. He's a skillful, respectful communicator and likes getting to know you. His enthusiasm goes a long way. Thanks, Dave Dave's a nice guy. He's a skillful, respectful communicator and likes getting to know you. His enthusiasm goes a long way. Thanks, Dave More
recent visit for service the service of my ford c-max took place earlier in the week. it was a standard oil change and tire swap. everything went as i expected. service was pr the service of my ford c-max took place earlier in the week. it was a standard oil change and tire swap. everything went as i expected. service was preformed within the time allotment that they gave me. More
Ford Explorer Sport 2018 We were working on turning in an expiring lease vehicle (C-Max) and sat with Dave to go over our options. He went into detail the short and long term We were working on turning in an expiring lease vehicle (C-Max) and sat with Dave to go over our options. He went into detail the short and long term of each option. He was meticulous in showing how each plan would work out of us. He went over our history with the car we were turning in capturing what we liked and disliked about the car. He helped us create a list/table of what we were looking for. He worked in our budget and went beyond just finding us a vehicle. He found us our vehicle. One that surpassed all of our needs. If you are looking for a new or used vehicle, Dave is the person to contact. He is punctual, and professional. He wasn't pushing us into a car, he was guiding us through the entire process. I can't say enough how impressed I am with the salesman and the dealership. See you again when our next lease ends! More