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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

May 03, 2018

Quick recall work Recall for steering wheel fix , brought car in and they worked on it right away and it was done within a half hour. Car was driven up to the showroom More

by Mark123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 08, 2018 -

Heritage Ford responded

Mark, Thank you for sharing your experience with our service department! It's wonderful that everything went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2018

Awesome service recovery! My car was towed to another Ford dealership that was refusing to acknowledge my warranty or give me a rental so I called my salesman Dave Sturgeon and More

by Meagan Shine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon, Mike LeClerc
May 02, 2018 -

Heritage Ford responded

Meagan, I'm glad Dave and Mike could help you out of a tough spot. Thank you for taking the time to share your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 01, 2018

Tire swap winter to summer. Service was excellent and completed promptly. Seth was friendly and courteous and took care of getting my car quickly in for service. Waiting room was More

by circeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 02, 2018 -

Heritage Ford responded

Excellent! It's great that your visit to our service department so well. Glad you enjoyed working with Seth, as well. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2018

Great environment and great people I recently bought a 2011 Ford F250 from Heritage and I was absolutely blown away by the professionalism that this place displays. My Salesman Kevin Do More

by wheelinstud09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
May 02, 2018 -

Heritage Ford responded

Thank you for your kind words about Kevin. I'm glad to learn that your purchasing experience was fantastic. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2018

2018 Escape Titanium,Right equipment,Right terms,Right PRICE Kevin listened to what we wanted,what terms we wanted,and helped make it happen without wasting a minute!!!Great Experience!!Great sense of humor from More

by Titanium guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lussier, Kevin Dowd
May 02, 2018 -

Heritage Ford responded

Glad you had a nice time with Kevin and the rest of the team! It's wonderful to hear that everything went so smoothly. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 29, 2018

Another great experience We came in for a state inspection and ended up trading for a different vehicle. Kudos to our salesperson Kyle Owen for excellent customer service and More

by Bglmford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Owen
May 02, 2018 -

Heritage Ford responded

Glad you enjoyed working with Kyle! It's wonderful that he provided such top notch service. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 28, 2018

Kdowd So great working with Kevin Dowd again for another vehicle for our family, in and out in 40minites with the keys to the new car in my hand. Great serv More

by Zchilcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Kevin Dowd
May 02, 2018 -

Heritage Ford responded

Thank you for sharing your experience working with Kevin. We appreciate your business. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 25, 2018

Good Guy Dave's a nice guy. He's a skillful, respectful communicator and likes getting to know you. His enthusiasm goes a long way. Thanks, Dave More

by ScottyD
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Apr 25, 2018 -

Heritage Ford responded

Scotty, It's great to hear that you enjoyed working with Dave! It's wonderful that he provided such top notch service. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2018

recent visit for service the service of my ford c-max took place earlier in the week. it was a standard oil change and tire swap. everything went as i expected. service was pr More

by ddangelillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Apr 25, 2018 -

Heritage Ford responded

That's excellent! Glad your visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2018

Ford Explorer Sport 2018 We were working on turning in an expiring lease vehicle (C-Max) and sat with Dave to go over our options. He went into detail the short and long term More

by Casey Cota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Apr 25, 2018 -

Heritage Ford responded

Casey, Thank you for your kind recommendation of Dave! It's wonderful that he was so helpful. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

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