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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

May 23, 2018

Friendly service . Actual price for everything was what I was quoted. Shuttle drivers were good drivers and very friendly. Service was performed sooner than I thoug More

by charlietax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 25, 2018 -

Heritage Ford responded

Charlie, Great to hear that you had a positive visit to our service department! Thank you for choosing Heritage Ford. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 23, 2018

Super Easy I went in on a mission to buy/lease a car. Dylan was sitting right inside the door and immediately approached me and asked how he could help. The en More

by bigswiss802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
May 25, 2018 -

Heritage Ford responded

It's fantastic that enjoyed working with Dylan! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 22, 2018

Munch bet experience than 20 years ago. Gary and the mechanic did a great job of fixing the loud wheel bearing noise and doing an tune up. Vehicles sounds and drives like a me car for having More

by Explorer 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Heritage Ford responded

Thank you for posting! It's wonderful to learn that Gary and our service team were so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 22, 2018

Safety recall steering wheel mounting bolts Safety recall on my 2017 Ford Fusion. The replacement of steering bolts went very smoothly. There was hardly any paperwork and the whole process took More

by plv434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Heritage Ford responded

Great to hear it! Thank you for taking the time to post. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2018

Good experience Turner was a pleasure to deal with. He was patient and knowledgeable, answered all of my questions and even helped me set up favorite channels on the More

by AJ Vermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
May 21, 2018 -

Heritage Ford responded

AJ, It's fantastic that you received excellent service from Turner and Chad. We appreciate you taking the time to post. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2018

Maintenance Gary Graham always gets our trucks serviced and back out on the road working in a minimal amount of time. Thanks Gary for making it easy! More

by Restor8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Heritage Ford responded

Thank you for posting! It's excellent that you have received consistently top notch service from Gary and Heritage Ford. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2018

Fun time Turner and I had a great time when we were talking about the car. he was trying to tell me what the vehicle was all about but I already knew most of More

by Tomzon76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Heritage Ford responded

We appreciate you posting. It's fantastic that you liked working with Turner. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2018

Great experience with the service dept. Shawn was great at keeping me informed and setting up my follow up appointment. He was understanding of my work schedule and made it easy for me to ge More

by FredG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
May 15, 2018 -

Heritage Ford responded

Fred, Thank you for posting. I'm glad you enjoyed working with Shawn. We appreciate your business.! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 08, 2018

Best car buying experience ever Thanks to Kevin Dowd, for the first time ever, we left a car dealership with a new car, feeling like we got everything we wanted,,,, great salesperson More

by SandiC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
May 15, 2018 -

Heritage Ford responded

Sandi, It's fantastic that Kevin provided such an excellent purchasing experience! Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Great people great cars Great people. Great vehicles. Great prices. A must visit if looking to buy a vehicle! You won’t be disappointed, I’m so happy that I chose heritage fo More

by NicholleVeysey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Kyle Owen
May 08, 2018 -

Heritage Ford responded

Nicholle, Thank you for your kind words about Heritage Ford! It's fantastic that you had such a great purchasing experience with us. We appreciate your business.! Nora Krom Customer Relations Specialist Heritage Automotive Group

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