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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

June 05, 2018

It was a great experience! The salesmen were very friendly and helpful. There was a white escape that I was going to buy and it had already been sold. Another white escape came More

by Bevtucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon, Dylan Krause
Jun 06, 2018 -

Heritage Ford responded

Thank you for posting! It's very nice to learn that you received top notch service from our sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 05, 2018

Thank you Bill Labonte! I recently leased a Ford Fusion hybrid from Heritage Ford. I usually hate the car-buying experience and feel like prey to the salespeople. Much to my More

by mtr2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Heritage Ford responded

It's wonderful to learn how much you enjoyed working with Bill! I'm glad he provided you with such an excellent purchasing experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 03, 2018

Great service team Everything was great from making the appointment to pick up, the car was ready when promised. We’re very happy with the service, price and quality of More

by witesoft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 06, 2018 -

Heritage Ford responded

That's fantastic! We appreciate you taking the time to post. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 02, 2018

Heritage Service Department is reason enough to buy there! The service department and Mike L. in particular went above and beyond to make up for missed damage on a CPO purchase. I will definitely be sticking w More

by VTF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Shawn Clifford, Ryan Morriseau, Seth Tracy
Jun 06, 2018 -

Heritage Ford responded

Thank you for posting! It's great to hear that Mike made sure your experience was top notch. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2018

Great Experience We had a great experience buying a used car from Heritage. Bill was great with showing us all the features of the car and letting us test drive. Abbi More

by sparent68@hotmail.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Tracy
Jun 06, 2018 -

Heritage Ford responded

It's very nice to learn that you enjoyed working with Bill, Abby and the rest of the team! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 30, 2018

helpful and honest I have worked with Charlie for many years. He is dedicated to helping the customer. I always have many questions, and Charlie answers them all. He More

by fairfax126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jun 01, 2018 -

Heritage Ford responded

Thank you for your kind words about Charlie and Chad! It's wonderful that you've received such excellent service from them both. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 29, 2018

Great Customer Service Excellent customer service. Seth was very pleasant and really made sure I was taken care of. My appointment was at 0830, I showed up at 0715 in hope More

by MPLuke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 29, 2018 -

Heritage Ford responded

Thank you for posting! Glad to learn our service department was so accommodating. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 26, 2018

Thank you I will not go anywhere else for car service. At Heritage, I can always count on everything being done and done right the first time! More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Heritage Ford responded

Lynn, Glad to hear you've received great service from our team! We appreciate your business. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 26, 2018

Friendly service The staff is always friendly and polite when we bring our vehicles in. Great service by the technicians and great customer service.as well! Always don More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 29, 2018 -

Heritage Ford responded

Lisa, Thank you for your very nice review of our service department! It's fantastic that you've received ongoing excellent service from our service staff. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 24, 2018

Great Service Quick efficient and courteous. I appreciate that I can schedule in and wait saving me time. It's always a pleasant and friendly experience. Thank you. More

by Deborah Malgeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors
May 25, 2018 -

Heritage Ford responded

Deborah, It's fantastic that you've received such excellent service at Heritage Ford. We appreciate you posting. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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