Heritage Ford

15,000k check-up Dropped vehicle off the prior night and provided list of items for maintenance action. SUV was ready when promised. The Service Tech walked me thru ea Dropped vehicle off the prior night and provided list of items for maintenance action. SUV was ready when promised. The Service Tech walked me thru each item, future considerations - polite and efficient. More

Ford. F150 Took somewhat longer that anticipated to complete the purchase, but overall, very happy with this dealership. Look forward to see how service goes in Took somewhat longer that anticipated to complete the purchase, but overall, very happy with this dealership. Look forward to see how service goes in the future. More

Great customer service, I will shop here again. I was able to trade in my vehicle for a used one and got exactly what I hoped for with my old vehicle. They paid much more for my trade than Subaru wo I was able to trade in my vehicle for a used one and got exactly what I hoped for with my old vehicle. They paid much more for my trade than Subaru would. More

Fine service Great service even though the online app had not truly logged my tire change appointment! Wonderful to be squeezed in, especially since I drive in fro Great service even though the online app had not truly logged my tire change appointment! Wonderful to be squeezed in, especially since I drive in from Stowe. More

Happy with the sales person and Sales manager I stopped by on a Saturday to look at new trucks. As it turned out I would not be able to get the payment that I wanted. So no luck. Then on Monday Ed I stopped by on a Saturday to look at new trucks. As it turned out I would not be able to get the payment that I wanted. So no luck. Then on Monday Ede had called to indicate they have a couple of trucks they maybe able to do something. I was driving so said I would call them back. Upon calling back Ede talked with me and the Larry the sales manager got on the phone to confirm the payment and the deal they offered. I was able to get the truck I wanted at the payment I wanted so hats off to Ede and Larry Thank You Brian S. More

Tech Deserves a Thank You Gary Graham is knowledgeable, thorough and listened to my questions, concerns about warrantee as well as vehicle. He has serviced my vehicle in the p Gary Graham is knowledgeable, thorough and listened to my questions, concerns about warrantee as well as vehicle. He has serviced my vehicle in the past and nice to have the same tech. Tires were returned to the car where I wanted. Service is agood experience. More

Excellent customer service! Gary Graham provided excellent customer service. He explained everything thoroughly and answered all my questions. I found Gary to be extremely knowl Gary Graham provided excellent customer service. He explained everything thoroughly and answered all my questions. I found Gary to be extremely knowledgeable. The service team was extremely efficient and I was in and out within an hour. More

Positive Service I recently bought a 2018 F-150. I wasn't in the market to buy a new truck or vehicle. While I was at Toyota getting my Tundra serviced, I took my so I recently bought a 2018 F-150. I wasn't in the market to buy a new truck or vehicle. While I was at Toyota getting my Tundra serviced, I took my son for a walk to see some new cars and that's when Chris approached me. He asked the right questions without being pushy and was able to get me thinking that it was time for a new truck. I had my Tundra for 10 years and with some of the deals Chris had to offer, I couldn't refuse giving Chris and the team at Ford a chance to win me over. Mike played a big part in helping me and he was a positive sales associate (team member) helping Chris get me a great deal and never made me feel pressured. Thanks for all your help. More

Excellent Service Visit Stopped in for an annual inspection. The service was started promptly and I was on my way in about a half an hour. Nicely done. Stopped in for an annual inspection. The service was started promptly and I was on my way in about a half an hour. Nicely done. More

Good Dealer Recently bought a 2018 F-150 from this dealership. I found the dealership to be fair transparent and with little pressure. The sales person that worke Recently bought a 2018 F-150 from this dealership. I found the dealership to be fair transparent and with little pressure. The sales person that worked with me was honest and straightforward, and looked me square in the eye when he talked. I would definitely go back to this dealership. More