Heritage Ford

Great service experience! My truck was taken in on time and the scheduled work was completed timely. All of the employees were friendly while I waited in the showroom area and My truck was taken in on time and the scheduled work was completed timely. All of the employees were friendly while I waited in the showroom area and it was great to catch up with Kevin Dowd the Business Manager. Thank you! More

Standard service, inspection and specific questions Very good work, which was done in a timely manner. Special thanks for checking out Sync and Apple compatibility. Also, thanks to the Shuttle and dri Very good work, which was done in a timely manner. Special thanks for checking out Sync and Apple compatibility. Also, thanks to the Shuttle and driver, which allowed me to get other tasks done while the truck was being serviced! More

William Orosz I found him to be very professional,courteous and easy to communicate with. Spent time to help decide which car I would like to consider and made the I found him to be very professional,courteous and easy to communicate with. Spent time to help decide which car I would like to consider and made the process seamless and friendly. He was also very personable which I enjoyed and felt like I had just made a new friend. Thanks!! Chad Tobin was also very professional and did an excellent job going through the financial aspects. More

Great service Great customer service by all staff. I trust their honesty. Always bring my vehicles for serviced. Recommend to others. Very accommodating. Very p Great customer service by all staff. I trust their honesty. Always bring my vehicles for serviced. Recommend to others. Very accommodating. Very pleased with service More

Great salesman Turner Ede was great. He didn’t try to sell us something we didn’t want. He recognized that we knew what we wanted and was quick to show us the prod Turner Ede was great. He didn’t try to sell us something we didn’t want. He recognized that we knew what we wanted and was quick to show us the product that fit. Finishing paperwork is always a bummer in the process but it always has been anywhere we’ve done business. We were very pleased we Turner and Heritage that we bought one and leased another at the same time. Thank you Turner and the team at Heritage! More

Excellent Service from Mike LeClerc. Mike LeClerc is outstanding! He is knowledgeable, cares about his customers and has excellent follow through. When I went to pick up my truck, it wa Mike LeClerc is outstanding! He is knowledgeable, cares about his customers and has excellent follow through. When I went to pick up my truck, it was parked facing out so I didn’t have to back up and was right in front. Everything I asked to be done was done! More

Best Service Center in all of VT/NH I drive around 2 hours to come to this service center and I am never disappointed. They always fit me in the schedule and treat me like family. I drive around 2 hours to come to this service center and I am never disappointed. They always fit me in the schedule and treat me like family. More

Service Dept went the distance Dashboard repair was a bit tricky and return visits were required to finally nail it down, but Shawn and the service dept stuck with it and got it sol Dashboard repair was a bit tricky and return visits were required to finally nail it down, but Shawn and the service dept stuck with it and got it solved. Thanks More

Basic service, state inspection, interior fan switch replace Fan switch only worked on high. Had appt. car went in shop immediately and diagnosed a fan switch relay. Tech also noticed 2 months over do on state Fan switch only worked on high. Had appt. car went in shop immediately and diagnosed a fan switch relay. Tech also noticed 2 months over do on state inspection. Thanks for checking!!! In and out with and fair price for the service provided. More

Charlie was fantastic My first purchase I made at Heritage was back in 2010. I purchased a used car and I had a horrible experience. I decided a week ago that it was time t My first purchase I made at Heritage was back in 2010. I purchased a used car and I had a horrible experience. I decided a week ago that it was time to trade out of my current vehicle and HTeam were the only ones in the area that had a vehicle that was of my interest so I decided to give them another shot! I was referred to Charlie by Paula from Service. When I arrived at the dealership' Charlie was awaiting. Paula introduced us and we started the venture to get me into a new vehicle. We started off with what I was looking for/at. It happened to be the Focus ST that was in the showroom RIGHT NEXT TO Charlie's desk. We then performed a test drive with the same car that was sitting outside. I instantly fell in love with the focus. Charlie did everything in his power to make sure that I was certain that's what I wanted and to make sure I was getting the best deal possible. Everything went great. Was my quickest buying experience ever. Was in and out in 4ish hours from start to finish with a brand new car off the showroom floor. I will most likely be back for my next vehicle. So just want to thank HTeam for making this a great experience and not being pushy and rude like the first time I was there. More