Heritage Ford

Turner Retained Our Business Turner was fun to work with. He was enthusiastic about his position. He listened well and was knowledgeable about the product he was selling. His Turner was fun to work with. He was enthusiastic about his position. He listened well and was knowledgeable about the product he was selling. His efforts were appreciated and resulted in our keeping a Ford in our family. More

service Shawn was great so informed very understanding I am sure you know you are lucky to have him great experience I will be back again to purchase Shawn was great so informed very understanding I am sure you know you are lucky to have him great experience I will be back again to purchase More

Great Salesman Charlie Moriarty- we found him to be very honest and Professional. He was very caring and understanding, he went all out to help us into a car that wo Charlie Moriarty- we found him to be very honest and Professional. He was very caring and understanding, he went all out to help us into a car that work for us and fit into our budget. Kevin Dowd did an excellent job through the financial aspect and making it all happen. We found are experience very enjoyable and personable. My husband and I highly recommend them. Thank you all! More

Amazing service I choose to deal with Heritage Ford whenever I have an issue with my car. I had a flat tire and they were able to get me in that day to have it replac I choose to deal with Heritage Ford whenever I have an issue with my car. I had a flat tire and they were able to get me in that day to have it replaced. The staff are always extremely kind! More

Working with Turner Ede was a pleasure. Turner went above and beyond to make the sale happen thru some extenuating circumstances. Was pleased and very happy to show the truck to us and had Turner went above and beyond to make the sale happen thru some extenuating circumstances. Was pleased and very happy to show the truck to us and had to get us a different truck from the first one we were buying. Also,, was excited to show us the new one we were going to purchase. A great salesman, an not pushy or annoying! More

Best Service! Explorer was due for inspection and while it was there I figured do the oil change, tire rotation. All done in 1-1/2 hrs! Explorer was due for inspection and while it was there I figured do the oil change, tire rotation. All done in 1-1/2 hrs! More

Fast Curteous and Right on Time Had a large plastic pan falling off our Escape. Heritage got me right in - I duck tapped so I could drive it over. Rather than having to buy a new pan Had a large plastic pan falling off our Escape. Heritage got me right in - I duck tapped so I could drive it over. Rather than having to buy a new pan they were able to reattach it at a third the cost and it was all done in an hour just as promised. Excellent service. More

COMPETENT PROFESSIONAL SERVICE WITH FRIENDLY SERVICE ADVISOR My appt times are always accommodated; service managers are competent and friendly and provide needed service instructions and expedient and competent My appt times are always accommodated; service managers are competent and friendly and provide needed service instructions and expedient and competent service by tech.s More

Bill did a real good job with us It was a great surprise to find there a sales consultant that didn't pressure us to make the sale. Bill showed us exactly the car we were looking for It was a great surprise to find there a sales consultant that didn't pressure us to make the sale. Bill showed us exactly the car we were looking for and explained carefully, friendly and honestly the conditions of the sale. Although we did not buy the car that day, agreed without any requirement that we return the next day allowing us to think better. This is not usual in car dealers around here. Congratulations Bill. We will see you again in a future purchase. Antonio, Fernando and Katia. More

Friendly people at Heritage Ford I was in the market for my first car, thinking I wanted a lease. Ford was the first place I was looking around at. Dave came out and greeted us on the I was in the market for my first car, thinking I wanted a lease. Ford was the first place I was looking around at. Dave came out and greeted us on the lot, and from the moment we started talking, he was friendly and personable. He didn’t make me feel like he was trying to upsell me or push me into a more expensive car just to make a higher commission. He and Abby (in finance) worked with my lack of credit history or co-signer to lock down a deal to get me approved for a 3 yr lease on a brand new Ford Fusion. They were very friendly and made the experience enjoyable! Dave also gave me the contact info for an insurance agent he knows, who was able to get me a quote for $100 less than the other big name ins companies! Abby was great too and got me the best deal she could, given the touch circumstances I was giving her with my financial history. She was able to apply a few discounts and get my a good warranty and wear coverage package as well. The only thing that was a little bothersome, was that I had to go back in a few days later to sign a new agreement stating that I would drop part of my tire-care package. The national Ford Credit company denied my coverage package because it made my monthly payment higher than they’d want to risk approving me for, but it would have been cool to have been told by Abby the first time that there was a chance that Ford could change or deny things. Other than that one thing, a great experience!! More