Heritage Ford

Easy purchase Went in to buy an explorer and bill was the one to help me. Friendly and willing to go out of his way to make sure i got what i wanted. Patient with m Went in to buy an explorer and bill was the one to help me. Friendly and willing to go out of his way to make sure i got what i wanted. Patient with my while i contemplated on my purchase. More

It was a breeze! Heritage Ford knows how the customer experience should be. Ours was outstanding from beginning to end. Mike Hassett, the sales manager, was helpful no Heritage Ford knows how the customer experience should be. Ours was outstanding from beginning to end. Mike Hassett, the sales manager, was helpful not intrusive. So was Larry Lussier, his boss. Our salesperson Dillon Machavern was awesome. Such a polite young man and extremely savvy when explaining the highs tech features of our vehicle. Abby Heck in the Business Office was professional and did a great job reviewing all our options without a lot of high pressure. We highly recommend the entire H Team to anyone looking for a positive trip to a dealership. John and Kartla Henning South Burlington, VT More

They work hard When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me un When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes. More

Turner was direct and has been helpful with follow up. The purchasing process was as painless as could be. All sales personnel we're friendly and helpful. We were happy doing business with the Ford group. The purchasing process was as painless as could be. All sales personnel we're friendly and helpful. We were happy doing business with the Ford group. More

Buying used truck Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless. More

Service visit Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as we Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as well. More

Professional / Personable Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made m Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made me feel I was important and took care of me as such. More

Escape Service All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to get in during the week! More

Great people to work with. Very friendly. Happy to be able to find a local dealer willing to work with on getting the exact vehicle you want. Pricing was better than other local dealers. Dylan Happy to be able to find a local dealer willing to work with on getting the exact vehicle you want. Pricing was better than other local dealers. Dylan was a pleasure to work with. More

no surprises The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No surprises which is greatly appreciated. More