Back

Heritage Ford

South Burlington, VT

4.9
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,805 reviews

August 05, 2018

Great salesman Turner Ede was great. He didn’t try to sell us something we didn’t want. He recognized that we knew what we wanted and was quick to show us the prod More

by Stevens2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Aug 06, 2018 -

Heritage Ford responded

It's great to learn that you've enjoyed working with Turner. We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2018

Best Service Center in all of VT/NH I drive around 2 hours to come to this service center and I am never disappointed. They always fit me in the schedule and treat me like family. More

by pearlwhitefords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Perry, Mike LeClerc
Aug 06, 2018 -

Heritage Ford responded

Thank you for the very nice review! We appreciate you making the trip. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2018

Excellent Service from Mike LeClerc. Mike LeClerc is outstanding! He is knowledgeable, cares about his customers and has excellent follow through. When I went to pick up my truck, it wa More

by The Happy Haflinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc
Aug 06, 2018 -

Heritage Ford responded

That's fantastic! Thank you for your kind words about Mike. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 02, 2018

Service Dept went the distance Dashboard repair was a bit tricky and return visits were required to finally nail it down, but Shawn and the service dept stuck with it and got it sol More

by Mtn View
Recommend Dealer
Yes
Employees Worked With
Bill, service lead, Shawn Clifford
Aug 03, 2018 -

Heritage Ford responded

I'm glad our service team was ultimately successful in resolving the issue. I apologize that it more than one try. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 31, 2018

Basic service, state inspection, interior fan switch replace Fan switch only worked on high. Had appt. car went in shop immediately and diagnosed a fan switch relay. Tech also noticed 2 months over do on state More

by Hungie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Aug 03, 2018 -

Heritage Ford responded

Hungie, It's wonderful that your visit went so smoothly! Glad we could resolve the issue and alert you to the state inspection. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 31, 2018

Charlie was fantastic My first purchase I made at Heritage was back in 2010. I purchased a used car and I had a horrible experience. I decided a week ago that it was time t More

by Jelrick48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Barry, Chad Tobin
Jul 31, 2018 -

Heritage Ford responded

Thank you for posting. It's wonderful that you liked working with Charlie and that everything went so smoothly. We appreciate your business. Enjoy your new Focus! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 29, 2018

Continued excellent service It was easy to schedule and Sean is always friendly and helpful. If there is an issue he does his best to solve it quickly and correctly More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 30, 2018 -

Heritage Ford responded

Allan, That's great to hear! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 29, 2018

Great deal, great experience! Found the right truck that I requested, at a price I wanted. Didn't waste my time trying to sell me on the truck, just got a good deal. More

by Fordgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Dylan Krause
Jul 30, 2018 -

Heritage Ford responded

Thanks for posting! It's fantastic that Dylan and the rest of the team made sure everything went smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2018

Great Deal..Great place to stay Charlie Moriarty has always been great to work with and he makes the progress of leasing easy and painless. Maybe that is why I have now leased 6 Ford More

by samm1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Heritage Ford responded

It's wonderful that you've enjoyed working with Charlie. Thank you for posting. We appreciated your continued business over the years! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 26, 2018

Great from start to finish of the sale. Everyone at Heritage Ford is outstanding at what they do. I would recommend someone buying a vehicle from them without hesitation we could t be happi More

by Mlandsberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Kevin Dowd, Kyle Owen
Jul 27, 2018 -

Heritage Ford responded

Thank you for your kind recommendation! It's fantastic that you've enjoyed working with our sales team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialsit Heritage Automotive Group

...
117
...