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Heritage Ford

South Burlington, VT

4.9
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,903 reviews

December 30, 2018

New car I was in need of a new car as soon as possible. Dylan krause was able to help me out and get me into a 2018 Ford Escape . He worked with me to help ge More

by laylamae2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
December 24, 2018

Obtaining a new lease I had a lease for a Ford Focus hatchback which was due to end in April 2019. I talked with Larry about obtaining a less expense lease early in the fa More

by SkiSail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lussier, Dylan Krause
Feb 12, 2019 -

Heritage Ford responded

Thank you for posting! It's fantastic that Dylan, Larry and Celeste were all so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2018

F250 Super Duty Purchade Dave gave us an enjoyable truck buying experience, he was very patient, strait shooter, very helpful with vehicle options and advice! We will look t More

by RooferJoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
December 14, 2018

warranty service call all problems corrected in a timely manner, friendly staff and clean waiting area..that says it all thank you very much for listening to me... More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Dec 17, 2018 -

Heritage Ford responded

Mike, Glad to learn your visit to our service department went so smoothly! Thank you for taking the time to share your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Service was great. In addition to the inspection being done efficiently, I also asked for help from the sales staff about synchronizing a new cell phone, and they glad More

by Senior Citizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Mike Hassett
Dec 17, 2018 -

Heritage Ford responded

Thank you for your kind words about our Ford service team! We appreciate you taking the time to share your thoughts. I'm sorry that you've found our facilities inconvenient to get around in. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Electrical Inspector I have to say that Dillon Machavern work really had on this deal. Because on my end i had some up,s and down and he stuck with me and made it happen. More

by DAD1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Dillon Machavern
Dec 17, 2018 -

Heritage Ford responded

Jim, Glad to learn you enjoyed working with Dillon! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Quick and easy They take your car in quickly and get the work done fast and efficiently. Never have had any issues here. I highly recommend this dealership More

by Sean W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau
Dec 17, 2018 -

Heritage Ford responded

Sean, Thank you for posting! It's fantastic that you have enjoyed working with our service team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Shawn Clifford rocks Heritage Ford sales and service are always great. Shawn Clifford in service is so helpful and efficient and friendly! Carlie Moriarty in sales is alwa More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Dec 17, 2018 -

Heritage Ford responded

Tanya, It's great to learn that you've received top notch service from both Shawn and Charlie! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2018

Ford F-150 Bill worked hard to get me the deal I was looking for. Hertiage is willing to work with you and try to make things right. I recommend if your looking More

by JohnsZ51
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Heritage Ford responded

Thank you for your recommendation of Bill and Heritage Ford! It's great that he was so helpful. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2018

Bill's the Best We had a five star experience buying our Escape. Bill was very helpful. We enjoyed working with him and he was also great explaining all the bells and More

by KathySSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Heritage Ford responded

Kathy, That's fantastic! It's wonderful that Bill was so helpful. Thank you for choosing Heritage Ford. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

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