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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

September 29, 2018

Excellent from start to finish Explained everything very clearly, able to answer all questions perfectly. Very happy with the plan he discussed and explained upgrading to a better More

by Honeybadger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Oct 01, 2018 -

Heritage Ford responded

We appreciate you posting. It's fantastic that you received such great service from our sales team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 28, 2018

Easy fast efficient Turner was very professional and knowledgeable . Walked us through the purchase and got us a great deal on the car we wanted. I would recommend Herita More

by Quincy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Oct 01, 2018 -

Heritage Ford responded

Quincy, We appreciate your recommendation. Glad to learn you enjoyed working with Turner! Thank you for posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 27, 2018

Dillon Machavern made it happen! Dillon Machavern made it happen for us! I had been working with many dealers in the area with no luck and poor customer service. Drove into Heritage More

by harpercat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Adam Rich, Dillon Machavern
Sep 27, 2018 -

Heritage Ford responded

Chris, Thank you for sharing your experience! It's excellent that you received such top notch service from Dillon. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 27, 2018

Saved us a lot of grief. After finding out we had a stripped oil drain plug at a service garage, we ordered a new pan and gasket, knowing we would be in town in a few days. To More

by Snooze18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 01, 2018 -

Heritage Ford responded

Thank you for posting. It's wonderful that you received such top notch service from Shawn and the rest of our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 25, 2018

Smooth Sale-ing I showed up with my affairs in order and in return the entire staff held up their end by doing everything you would want a sales team to do. They were More

by mecabe7322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Sep 26, 2018 -

Heritage Ford responded

Thank you for sharing your experience on Dealer Rater! It's fantastic that you received such top notch service from our sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 24, 2018

Best buyng experience I've ever had! In looking for a new family vehicle we had done our research and visited several other dealerships. Nothing compared to the amazing service we receive More

by Freedom2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Orosz
Sep 24, 2018 -

Heritage Ford responded

That's fantastic! It's very nice to learn that you received such excellent service from William. We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2018

purchased new truck I have never been treated any better at any car dealership Charlie very friendly and very helpful great salesman. I also want to say all the people I More

by dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Heritage Ford responded

That's wonderful to hear! Glad that Charlie provided such excellent service. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2018

Come meet Chris and your new Ford! I met Chris at Ford when I was shopping for a new car. He met me at the door and I knew immediately I was in good hands. He expertly guided me through More

by Jubilant Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Christopher Nemes
Sep 18, 2018 -

Heritage Ford responded

Judy, Glad to learn that Chris made your sure your experience went so smoothly. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2018

Great communication and follow up Chris was very friendly and stayed in touch throughout the process. I could tell the Ford team were all team players and there to help each customer r More

by vivavermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rich, Christopher Nemes
Sep 18, 2018 -

Heritage Ford responded

Thank you for your kind words about Chris and the rest of the team! Glad you enjoyed working with them. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 15, 2018

Very helpful and friendly service! William was very helpful and friendly when trying to help us get exactly what we were looking for. Would specifically recommend him at Heritage Ford. More

by jennifersegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Orosz
Sep 18, 2018 -

Heritage Ford responded

Jennifer, Thank you for posting. Glad to learn that William was so helpful! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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