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Heritage Ford

South Burlington, VT

4.9
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,805 reviews

September 25, 2018

Smooth Sale-ing I showed up with my affairs in order and in return the entire staff held up their end by doing everything you would want a sales team to do. They were More

by mecabe7322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Sep 26, 2018 -

Heritage Ford responded

Thank you for sharing your experience on Dealer Rater! It's fantastic that you received such top notch service from our sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 24, 2018

Best buyng experience I've ever had! In looking for a new family vehicle we had done our research and visited several other dealerships. Nothing compared to the amazing service we receive More

by Freedom2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Orosz
Sep 24, 2018 -

Heritage Ford responded

That's fantastic! It's very nice to learn that you received such excellent service from William. We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2018

purchased new truck I have never been treated any better at any car dealership Charlie very friendly and very helpful great salesman. I also want to say all the people I More

by dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Heritage Ford responded

That's wonderful to hear! Glad that Charlie provided such excellent service. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2018

Come meet Chris and your new Ford! I met Chris at Ford when I was shopping for a new car. He met me at the door and I knew immediately I was in good hands. He expertly guided me through More

by Jubilant Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Christopher Nemes
Sep 18, 2018 -

Heritage Ford responded

Judy, Glad to learn that Chris made your sure your experience went so smoothly. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2018

Great communication and follow up Chris was very friendly and stayed in touch throughout the process. I could tell the Ford team were all team players and there to help each customer r More

by vivavermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rich, Christopher Nemes
Sep 18, 2018 -

Heritage Ford responded

Thank you for your kind words about Chris and the rest of the team! Glad you enjoyed working with them. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 15, 2018

Very helpful and friendly service! William was very helpful and friendly when trying to help us get exactly what we were looking for. Would specifically recommend him at Heritage Ford. More

by jennifersegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Orosz
Sep 18, 2018 -

Heritage Ford responded

Jennifer, Thank you for posting. Glad to learn that William was so helpful! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 14, 2018

Practical, Years of experience. I just purchased a 2019 Ford Transit from Paul this past week. He was very patient with me and helped me find the best solution for me and my business More

by zwayne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Paul Thibodeau
Sep 18, 2018 -

Heritage Ford responded

It's great to hear you enjoyed working with Paul! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

September 14, 2018

Turner the great! Turner was an excellent salesman. He Took his time. He answered my questions and my experience was Seamless. This was my first time buying a Car by More

by Akarmsyrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Heritage Ford responded

It's fantastic to learn that Turner was helpful! We appreciate you sharing your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 07, 2018

Great with help I went in nervous about being in a dealership. Christopher nemes was very consoling and answered all of my questions in a polite and helpful way. He w More

by Tacoma13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Larry Lussier, Christopher Nemes
Sep 10, 2018 -

Heritage Ford responded

Thank you for your kind words about Christopher! It's also great the Chad was so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 07, 2018

Heritage Ford is the best! Turner was incredibly patient, helpful, and knowledable with the entire process. I would absolutely reccomend him, along with the team as a whole, at More

by Elimanek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Heritage Ford responded

Thank you for posting! It's very nice to learn Turner made sure your purchasing experience was top notch. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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