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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

October 19, 2018

Ford Edge I just purchased my Ford Edge with the help of Chris. In the beginning I was working with another sales rep and was transferred to Chris when I was cl More

by Judy716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Christopher Nemes
Oct 22, 2018 -

Heritage Ford responded

Judy, Glad you had such a positive experience with Chris! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 18, 2018

Good cars, good people Bill LaBonte is a great salesman. He listened to my needs and did his best to meet them. I would work with him again without hesitation. More

by esjai20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Oct 18, 2018 -

Heritage Ford responded

Glad to learn you had such a positive experience working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2018

State Inspectation Service department always greeting me as a valued customer. Friendly, courteous and professional. On time as always. It is why I keep returning when n More

by Steve S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Oct 18, 2018 -

Heritage Ford responded

Steve, That's great to hear! We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2018

Shifter Recall Gary in service was very efficient in getting my vehicle into the repair queue. The repair was completed in a timely manner and I was on way in a saf More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Heritage Ford responded

Rick, Thank you for your kind words about Gary and our service department! It's very nice to learn that your visit went so smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 15, 2018

Two vehicles in two weeks!! Dylan and his team where very helpful in the process of buying a Brand New Superduty. He was a little hesitant at first when I told him I wanted the m More

by Mainieri Contracting LLC,
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Oct 18, 2018 -

Heritage Ford responded

Thank you for your recommendation of Dylan and Abby! It's excellent that they were so fantastic to work with. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 15, 2018

Great Service! Thank you for the terrific service I received during my recent visit for State inspection and oil change. I really appreciate the fact that you did n More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 18, 2018 -

Heritage Ford responded

We appreciate you taking the time to share your experience. It's wonderful that Shawn was so helpful. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 11, 2018

Purchased Pre-owned Ford Escape Bill was our dealer and he did a great job. He was knowledgable about the two cars we were looking at and able to answer our questions. He was easy g More

by TCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Heritage Ford responded

Teresa, Glad you liked working with Bill! It's fantastic that he provided such a positive purchasing experience. Thank you for posting. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 11, 2018

Great Service Everyone from Turner , Celeste, Steve were attentive and treated me just perfectly. I would definitely return and encourage friends to consider Herit More

by Ken1/5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors
Oct 12, 2018 -

Heritage Ford responded

Ken, Glad you enjoyed working with our sales team! We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 09, 2018

Outstanding. Friendly. Committed. Totally satisfied with my service. I would recommend Heritage Service to everyone. Clean. Bright. Informative and knowledgeable service agent. Reasona More

by Vermonter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Heritage Ford responded

That's great to hear! We appreciate the recommendation. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2018

Excellent new vehicle purchase experience! We had an excellent experience working with Chris to find the perfect vehicle that matched our expectations. Chris was easy to communicate with throug More

by JenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Nemes
Oct 08, 2018 -

Heritage Ford responded

Jen, We appreciate you taking the time to post! It's fantastic that Chris provided such a stellar purchasing experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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