Heritage Ford

Worked with a Great Salesman! We have had a number of experiences in purchasing a car, this was one of the best. William Orosz was engaging and easy to work with. He went out of h We have had a number of experiences in purchasing a car, this was one of the best. William Orosz was engaging and easy to work with. He went out of his way to make the experience a positive one. More

Escape Chris did a wonderful test drive with us and explained all the features on the vehicle. I told him I was looking but would not be purchasing for a fe Chris did a wonderful test drive with us and explained all the features on the vehicle. I told him I was looking but would not be purchasing for a few more weeks because of my schedule. He gave us several suggestions to consider for purchasing and leasing. I am very put off by pushy salesmen and in my opinion he had the perfect balance for pitching the sale and honoring my request to not pressure me during the next week.. More

Favorable experience with William Orosz From the beginning, William sat down and understood exactly what we were looking for, at the price point we were looking for. He kept in touch with u From the beginning, William sat down and understood exactly what we were looking for, at the price point we were looking for. He kept in touch with us regularly and actively sent us emails, etc. with potential vehicles that would suit our needs that were within our early established criteria. We ultimately fixed our existing vehicle instead of purchasing, but when the time does come around again to purchase I would go back to William at Heritage. He was very pleasant to work with. We considered multiple brands of vehicles, so listed "Other" in the question below. More

2 fords in 5 weeks Dylan sold me 2 cars in 5 weeks. Awesome experience and I would recommend Dylan and Heritage highly to anyone. No pressure, easy going, and he showed Dylan sold me 2 cars in 5 weeks. Awesome experience and I would recommend Dylan and Heritage highly to anyone. No pressure, easy going, and he showed me everything I wanted to see. He took the time to get to know me and my wife and made recommendations based on our conversations. He helped me through the entire process. We are heritage for life! More

Great customer service Bill Labonte was excellent to deal with. He made the experience an enjoyable one and helped in any way he could. He provided excellent customer servic Bill Labonte was excellent to deal with. He made the experience an enjoyable one and helped in any way he could. He provided excellent customer service during and after the sale. I would recommend him to anyone in the market for a new or used vehicle. More

Bill is the man!! I expressed my interest in a Ford Explorer Sport some weeks before I finally pulled the trigger on one. Bill LaBonte continued to check in with me as I expressed my interest in a Ford Explorer Sport some weeks before I finally pulled the trigger on one. Bill LaBonte continued to check in with me as I worked through this process of finding one on my own. I finally scheduled the final meeting to have an Explorer Sport delivered to Heritage because heritage didn't have one with all the options on it we wanted and I couldn't find one on my own. I pulled in that morning and there is a new 2018 black Ford Explorer Sport with 20" gunmetal wheels and every option available on it sitting in the front lot. This was not originally what we could afford because we had to have our vehicle delivered. I asked Bill where that came from he said he didn't know but he would find out. Not more than an hour later we closed on it! The car was meant for the showroom floor and Bill helped me snag it before they even got a chance to put it in there! Great guy, no xxxxxxxx. That's what I like about a sales person. They tell you the facts, truthfully, even if its not what you want to hear. Honesty is the best policy and that's Bill's policy. Highly recommend him and his team at Heritage. Will use again in the future! Thanks for everything Bill, the family loves it! More

Easy fast efficient Turner was very professional and knowledgeable . Walked us through the purchase and got us a great deal on the car we wanted. I would recommend Herita Turner was very professional and knowledgeable . Walked us through the purchase and got us a great deal on the car we wanted. I would recommend Heritage Ford and their expert staff. More

Excellent from start to finish Explained everything very clearly, able to answer all questions perfectly. Very happy with the plan he discussed and explained upgrading to a better Explained everything very clearly, able to answer all questions perfectly. Very happy with the plan he discussed and explained upgrading to a better level and how it would benefit me. More

Dillon Machavern made it happen! Dillon Machavern made it happen for us! I had been working with many dealers in the area with no luck and poor customer service. Drove into Heritage Dillon Machavern made it happen for us! I had been working with many dealers in the area with no luck and poor customer service. Drove into Heritage one last stop before we went home and I bump into Dillon, like it was meant to be. I found a 2013 Arcadia Denali that would fit all of our needs. Heritage took our 2011 Jeep compass (not a recommended purchase) in trade, and worked a deal, so i could be the proud owner of this new vehicle. Heritage Ford was on point! They understood my needs. Dillon most importantly, was very professional, easy to chat with, quick with information, and straight forward with all of my questions and needs. Hey Heritage, hold onto this guy! I will tell my friends about this experience. I thank you Heritage, this has been a great purchase. Chris More

Saved us a lot of grief. After finding out we had a stripped oil drain plug at a service garage, we ordered a new pan and gasket, knowing we would be in town in a few days. To After finding out we had a stripped oil drain plug at a service garage, we ordered a new pan and gasket, knowing we would be in town in a few days. To make a long story short, the Ford mechanic was able to remove the plug and save the pan. A new plug was inserted saving us $125, not to mention a huge labor charge. The service underwriter Shawn did a great job, the mechanic, whose name escapes me (great mustache, gray in color) did a great job and both reinforced my decision to have purchased our F-250 super duty. Rounding out a great experience was the parts guy not charging us a restock fee while crediting back the pan and gasket! Thanks all for a terrific job done! More