Heritage Ford

Car buying made less stressful at Heritage Ford Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales and finance. It's very nice to work with someone with a hybrid role, who doesn't pass you off to a "closer." He sat with me for a while, reviewed options and answered questions. He didn't try to hurry me along, which was really nice since his day had started at 7AM. I recommend Heritage Ford, particularly working with Celeste and Kevin. More

Excellent Experience My husband and I took our new to us 2018 F150 in for recent service. We had a front bearing issue and problem with the turbocharger high pressure chec My husband and I took our new to us 2018 F150 in for recent service. We had a front bearing issue and problem with the turbocharger high pressure check valve, which was leaking sporadically so it was hard to pinpoint. We took the tech for a guick ride and of course the bearing was readily apparent, but wouldn't you know that the turbocharger valve didn't make a peep. But we explained the noise best as we could. When we picked it up the next morning, the bearing was quiet. The turbocharger issue was explained as a high pressure relief valve, the tech knew what the issue was, and it hasn't made a peep since. Shawn at the service desk was very helpful. VERY HAPPY!! More

Amazing and easy buying experience Dillon was absolutely amazing to deal with. Very happy with my new (first, but definitely not last) Ford. He helped me find the perfect truck for me Dillon was absolutely amazing to deal with. Very happy with my new (first, but definitely not last) Ford. He helped me find the perfect truck for me. If you want to have the most easy and painless car buying experience, see Dillon at Heritage Ford. World class service! More

My new Ford Edge Titanium My experience of buying a new vehicle at Heritage Ford was nothing but exceptional, thanks to the wonderful salesman Dylan Krause! His knowledge and My experience of buying a new vehicle at Heritage Ford was nothing but exceptional, thanks to the wonderful salesman Dylan Krause! His knowledge and professionalism was excellent. He was genuinely a great person and made us feel very comfortable throughout the entire process. We love our Ford Edge Titanium and would gladly recommend Dylan and Heritage Ford to others! Thanks you for all your help and for the great deal for our new vehicle!!! More

Working hard Everyone at the dealership was great, and Bill was great to work with. He explained everything and answered all my questions - the coffee was ever goo Everyone at the dealership was great, and Bill was great to work with. He explained everything and answered all my questions - the coffee was ever good. More

Outstanding customer service! Outstanding customer service ! The staff went out of there way to meet my truck needs and more importantly my financial needs. A big “thank you” to Outstanding customer service ! The staff went out of there way to meet my truck needs and more importantly my financial needs. A big “thank you” to Kevin Dowd who patiently worked with me and my wife! More

A+ Sales & Service Experiences!!! My Latest trip to Heritage was for service. From start to finish I was well informed by Ryan, with kindness, courtesy. Ryan knows his stuff and delive My Latest trip to Heritage was for service. From start to finish I was well informed by Ryan, with kindness, courtesy. Ryan knows his stuff and delivered knowledgeable answers to all of my many questions. A true asset to Heritage Ford! Kyle and I went on a diagnostic ride, which can be awkward, but Kyle made it painless and actually enjoyable. Although he didn't have the answer just then, 8 hours later they had the problem figured out. The following week a dropped off my truck for a pretty significant repair and it was completed a few hours ahead of schedule. When I picked it up, I thought there was still something wrong because of a slight clicking noise. Right then and there, Kyle jumped in the truck with me and went for a ride. Although this tiny issue (I didn't know) was NOT part of the original repair, Kyle dropped me off and put the truck right back in the shop. 10 minutes later he handed me the keys and said,"All set, it was just a loose rear wheel hub". I was a little embarrassed but thankful. The team at Heritage Ford works together like a well-oiled machine. Fast, efficient and they do the job RIGHT! And I'm a hard guy to please. Thanks a ton Ryan, Kyle and the rest of the team at Heritage! Jacob Griffin More

Service appointment I brought my Ford Fiesta in on Saturday, March 2, 2019 for it's 70,000 mile servicing. I arrived early and my vehicle was checked right in. The car wa I brought my Ford Fiesta in on Saturday, March 2, 2019 for it's 70,000 mile servicing. I arrived early and my vehicle was checked right in. The car was done in the time promised. As always, I received excellent customer service. Shawn was friendly and a pleasure to deal with. While I was waiting in the customer waiting room, Kevin Dowd who sold me my car, came over and said hello, and asked how I was. He asked I was still loving my Fiesta. The answer to his question was yes. I love my Fiesta. I will keep coming back to Heritage Ford for all my car needs. Definitely recommend them. More

Just leased a 2019 Escape Brought the car in the day after we leased it to have snow tires installed because of our snowy winter. Tires were part of the lease agreement and our Brought the car in the day after we leased it to have snow tires installed because of our snowy winter. Tires were part of the lease agreement and our Sales rep. took care of the service and came and got me when it was completed. Enjoyed dealing with Billl LaBonte and the staff. More

Top Customer Service We have always had a great experience dealing with the dealership, and we have for years! Their staff is very knowledgeable and friendly! They do an a We have always had a great experience dealing with the dealership, and we have for years! Their staff is very knowledgeable and friendly! They do an amazing job keeping their customers happy! More