Heritage Ford

Timely Service! I had lost a couple of pieces of molding around my windshield while driving up from South Carolina! I was only in the area for a few days and Gary mad I had lost a couple of pieces of molding around my windshield while driving up from South Carolina! I was only in the area for a few days and Gary made things happen!! Went out of his way to help!!! More

Exceeded my expectations!! The Heritage Ford staff were very professional, courteous, and honest! Ariel and Abby were super friendly and a pleasure to work with. One of the me The Heritage Ford staff were very professional, courteous, and honest! Ariel and Abby were super friendly and a pleasure to work with. One of the mechanics also came to talk to me about the winter wheels/tires that I had on my Lexus and whether they would fit on the 2019 Ford Fusion Energi. They gave me a great deal on my trade-in and even took my winters wheels off for me AND brought them to my home! I'm so glad I made decision to go to Heritage Ford and definitely would recommend them to friends! More

Professional, courteous experience! I leased a F-150 and traded in my 2016 Toyota. The experience was very easy and void of the “hard sell” I have experienced at other dealerships. They I leased a F-150 and traded in my 2016 Toyota. The experience was very easy and void of the “hard sell” I have experienced at other dealerships. They gave me a fair price on the Toyota, explained leading and all the questions I have about it. A good car buying experience! More

Highly recommend Everyone wants to make sure that your happy with your vehicles service. I am very happy with my decision to purchase and have my vehicle serviced at H Everyone wants to make sure that your happy with your vehicles service. I am very happy with my decision to purchase and have my vehicle serviced at Heritage. More

Emergency service I wanted to thank the entire Heritage Ford team for getting my car squeezed into an emergency service appointment yesterday. At check-in, Shawn handle I wanted to thank the entire Heritage Ford team for getting my car squeezed into an emergency service appointment yesterday. At check-in, Shawn handled my concerns about my car very seriously and he was able to put me at ease knowing the service guys would be able to get it looked at that day even though they were busy. Unfortunately my car was needed to stay at the shop overnight due to the nature of the issue but Shawn made sure I got a ride home from the shuttle. I have always thought the standards of Heritage Ford were pretty great but now they have gone up another level! Thank so much for taking care of me as quicker than I thought was possible. More

Truck Service Dropped my truck off Thursday night, oil change/check engine light/swap gas filler neck. Had to leave it for the weekend because the bolts holding the Dropped my truck off Thursday night, oil change/check engine light/swap gas filler neck. Had to leave it for the weekend because the bolts holding the tank in were rusted. It was done Monday morning at 10 am and it didn’t cost and arm and a leg! Great service, they keep you up to date, and they are honest! Going back for more services and for new vehicles. 10/10. The service guys deserve a raise! More

GREAT FIRST NEW TRUCK EXPERIENCE I first found a truck I liked online and began chatting with Celeste. She was able to answer a bunch of questions just by text. I then went in and she I first found a truck I liked online and began chatting with Celeste. She was able to answer a bunch of questions just by text. I then went in and she set me up with Charlie to check out some trucks. He grabbed all the trucks I wanted to see and put them in one central location. I really loved the one I originally found online and took it for a test drive. We headed back inside to make a deal and it took no time at all. Now came time for financing where I met a hiccup. Luckily Chad was able to help me crunch the numbers to see what it would take for me to drive the truck home that night. By this time it was almost 7 at night a couple hours after closing. Everyone was extremely patient. Thanks Heritage. More

Helpful and efficient Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right then! Fast, easy, helpful, and an overall great experience! More

My new explorer I just leased my dream car a 2019 Explorer sport appearance package and I am absolutely in love!!! Kevin Dowd was hands down the best salesman ever. H I just leased my dream car a 2019 Explorer sport appearance package and I am absolutely in love!!! Kevin Dowd was hands down the best salesman ever. Heritage Ford went above and beyond to not only check of EVERYTHING on my list but also kept it in range of what I could afford. I wish there was a 10 star rating because they deserve more than 5 stars! Again thank you Kevin and all the team at Heritage for such a great experience and I look forward to seeing you guys again in 3 years More

Great overall experience Turner and the team did a great job finding me a new Ranger with the specs I was looking for. Given that it is a new model there were some challenges Turner and the team did a great job finding me a new Ranger with the specs I was looking for. Given that it is a new model there were some challenges finding the right options, but Turner did a good job communicating his progress, even while I was out of town. All the paperwork was quick and painless and I'm enjoying my new truck just a few weeks after the test drive! More