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Heritage Ford

South Burlington, VT

4.9
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,805 reviews

October 24, 2018

Excellent Service Visit Stopped in for an annual inspection. The service was started promptly and I was on my way in about a half an hour. Nicely done. More

by Mtn View
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 26, 2018 -

Heritage Ford responded

Great to hear it! Glad your visit went so smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 23, 2018

Good Dealer Recently bought a 2018 F-150 from this dealership. I found the dealership to be fair transparent and with little pressure. The sales person that worke More

by bromond
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Oct 23, 2018 -

Heritage Ford responded

We appreciate you taking the time to post. It's fantastic that you had such a nice time working with Bill. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 22, 2018

Making Dealerships Great Again This was the first time I've worked with Heritage Ford and I used to dread going to the dealership. This experience at Heritage was actually fun, and More

by Ledgewood Farm
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Orosz
Oct 23, 2018 -

Heritage Ford responded

Thank you for your kind review! It's wonderful that you had such positive experiences working with William and Abby. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 22, 2018

Professional service In today's world, it's important to me that the business I deal with value my time, treat me with professionalism and do what they say they are going More

by TPD1960
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Thibault
Oct 22, 2018 -

Heritage Ford responded

Thank you for your kind review! It's wonderful that our team provided such a positive experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 21, 2018

Great service. Went in for an oil change & state inspection. They did not try and ding me for any extra work. Dropped the car off the night before & I got a call by More

by philmarjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 22, 2018 -

Heritage Ford responded

Glad to learn your visit to our service department went so smoothly! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 20, 2018

2018 Ford Escape I stopped in at Heritage as I was looking for a new vehicle. I had rented a Ford Escape on a vacation in Sedona and really enjoyed driving it. I dec More

by Happy Hinesburger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Christopher Nemes
Oct 22, 2018 -

Heritage Ford responded

Thank you for your kind words about Chris! It's wonderful that you enjoyed working with him. We appreciate you posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 19, 2018

Ford Edge I just purchased my Ford Edge with the help of Chris. In the beginning I was working with another sales rep and was transferred to Chris when I was cl More

by Judy716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Christopher Nemes
Oct 22, 2018 -

Heritage Ford responded

Judy, Glad you had such a positive experience with Chris! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 18, 2018

Good cars, good people Bill LaBonte is a great salesman. He listened to my needs and did his best to meet them. I would work with him again without hesitation. More

by esjai20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Oct 18, 2018 -

Heritage Ford responded

Glad to learn you had such a positive experience working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2018

State Inspectation Service department always greeting me as a valued customer. Friendly, courteous and professional. On time as always. It is why I keep returning when n More

by Steve S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Oct 18, 2018 -

Heritage Ford responded

Steve, That's great to hear! We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2018

Shifter Recall Gary in service was very efficient in getting my vehicle into the repair queue. The repair was completed in a timely manner and I was on way in a saf More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Heritage Ford responded

Rick, Thank you for your kind words about Gary and our service department! It's very nice to learn that your visit went so smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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