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Heritage Ford
South Burlington, VT
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,903 reviews
May 02, 2019
Great service - price and fast Great price, fast service, communication. Came in the morning. Had the new vehicle next day. Clear communication. Truck was in stock. Fast paperwork. Great price, fast service, communication. Came in the morning. Had the new vehicle next day. Clear communication. Truck was in stock. Fast paperwork. Management supported salesman. Great teamwork. More
by Jridgely
Employees Worked With
Kevin Dowd, Adam Rich
May 01, 2019
Good service absolutely terrible shuttle service The service was great but the shuttle was absolutely terrible. I was told it was going to be 15 mins late it ended up almost an hour. Then we left in The service was great but the shuttle was absolutely terrible. I was told it was going to be 15 mins late it ended up almost an hour. Then we left in the shuttle & drove next door to the Toyota dealership to get more people & the driver got out. We waited for over 20 mins there when I finally got out and called a Uber. If they advertise shuttle service they should at least try to be on time & respect that customers need to get to work. If you go to Heritage Ford for service do not rely on the shuttle service, it’s a huge mistake. More
by Dan
Employees Worked With
Ryan Morriseau
April 27, 2019
2012 ford Super Duty repairs Great service called on a Tuesday they got right in order the parts and had it back early the next week . 2nd time I used the dealer both time great Great service called on a Tuesday they got right in order the parts and had it back early the next week . 2nd time I used the dealer both time great More
by 52 Ford rat rod
Employees Worked With
Gary Graham
April 26, 2019
Quick and clean Quick turn around. Sales was good . I told them what I wanted and they ordered it for me. What I asked for was provided for will be provided. Quick turn around. Sales was good . I told them what I wanted and they ordered it for me. What I asked for was provided for will be provided. More
by mcgraths12
Employees Worked With
Chad Tobin, Dylan Krause
April 26, 2019
Great experience A great dealership to deal with. I want to give Dave a big thanks for all the help. It seemed like the whole team did what they could to make the deal A great dealership to deal with. I want to give Dave a big thanks for all the help. It seemed like the whole team did what they could to make the deal work. Will stop there first next time my wife and I are looking. Thanks More
by Robyn24
Employees Worked With
Dave Sturgeon
April 22, 2019
Good people I Always have had an excellent experience at this Ford dealership ...I am a regular customer , and will continue to be. 5 star all around! I Always have had an excellent experience at this Ford dealership ...I am a regular customer , and will continue to be. 5 star all around! More
by Sam
Employees Worked With
Rob Iandoli. , mike leclare , Steve Connors, Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau
April 18, 2019
Excellent Hi again a wonderful experience and staff very helpful ,great environment , love this location Been there before will return for sure in the future fo Hi again a wonderful experience and staff very helpful ,great environment , love this location Been there before will return for sure in the future for my next car More
by Kitty
April 17, 2019
Great people, clear and quick transaction. Bought a Ford Raptor from these guys. Great people and friendly environment. Had majority of the deal done before even making the trip north. Would hi Bought a Ford Raptor from these guys. Great people and friendly environment. Had majority of the deal done before even making the trip north. Would highly recommend some going there and will think about my next purchase there as well. More
by jtmorse
Employees Worked With
Dillon Machavern
April 15, 2019
Great, Friendly Staff, Awesome Salesman Dave Sturgeon was excellent. As soon as we came in to look at a new F-150, he was right there. He was very knowledgeable on the truck, and helped re Dave Sturgeon was excellent. As soon as we came in to look at a new F-150, he was right there. He was very knowledgeable on the truck, and helped re-affirm our need for the 3.5EB engine. Thanks Dave, we'll be coming back for our next Ford!! More
by SContiVT
April 10, 2019
Vehicle Purchase I have purchased multiple vehicles from Larry Lussier and his team at Heritage Ford, and they are always amazing!!! Very professional and courteous se I have purchased multiple vehicles from Larry Lussier and his team at Heritage Ford, and they are always amazing!!! Very professional and courteous service from the entire team! I would (and have) recommended them to others! Thanks again Larry and Turner and Abby!! More
by Katieb79
