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Heritage Ford

South Burlington, VT

4.9
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,805 reviews

November 20, 2018

Great people to work with. Very friendly. Happy to be able to find a local dealer willing to work with on getting the exact vehicle you want. Pricing was better than other local dealers. Dylan More

by naname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Nov 21, 2018 -

Heritage Ford responded

That's fantastic! It's great that Dylan provided such a positive experience and helped you find the vehicle you were looking for. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2018

no surprises The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I do not recall his name but he was both professional and friendly
Nov 21, 2018 -

Heritage Ford responded

Excellent! Glad your visit was smooth. We appreciate you taking the time to share your experience. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2018

Great Service This was the first time I used the service center here and it was great. Friendly service - even in a snow storm. Waiting area was nice. More

by spock1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 19, 2018 -

Heritage Ford responded

Thank you for posting! Glad to learn your visit went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2018

Excellent experience! I had a wonderful experience at Heritage Ford. Dillon Machavern was fantastic to work with; he was friendly, helpful, and went above and beyond to mak More

by JK13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Machavern
Nov 19, 2018 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts! It's wonderful that Dillon provided such a positive experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2018

Great customer service. Very easy and friendly folks to work with. I would highly recommend the Heritage dealership to friends and family. Dave came in on his day off to h More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Nov 19, 2018 -

Heritage Ford responded

Bob, Glad to hear it! It's fantastic that Dave was so helpful. Thank you for the recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2018

Great service. I was just in for a basic oil change, but it was handled quickly and professionally. I switched my appointment from leave all day to wait for service More

by Chris Trapeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 16, 2018 -

Heritage Ford responded

Chris, We appreciate you sharing your experience! It's fantastic that our service team was so accommodating. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2018

Great customer service The employees went above and beyond to find the right car for me and to secure the payments for this recent college graduate. I would highly recommend More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Heritage Ford responded

Mike, We appreciate you posting! It's fantastic that you received such top notch service from our team. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 14, 2018

Excellent Kevin was very nice and accommodating. I was giving a great deal on my lease and he also included an auto starter. He also helped me set up my Bluetoo More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
Nov 16, 2018 -

Heritage Ford responded

Darlene, Thank you for your recommendation of Kevin! It's great to learn that he was so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2018

Great Service, not pushy We had a great second experience with Heritage Ford, and Dylan. We knew what we wanted, but were unsure if we could make it "work". They spent a lot More

by Mahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Nov 16, 2018 -

Heritage Ford responded

It's fantastic that you received such top notch service from Dylan and the rest of our team! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2018

Tire and Oil Change Dropped my car off for an oil change and to have my winter tires installed. Dropped my car off first thing in the morning and they had it done before More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Shawn Clifford
Nov 16, 2018 -

Heritage Ford responded

Thank you for posting! It's great to learn everything went so smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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