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Heritage Ford

South Burlington, VT

4.9
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,805 reviews

December 11, 2018

Ford F-150 Bill worked hard to get me the deal I was looking for. Hertiage is willing to work with you and try to make things right. I recommend if your looking More

by JohnsZ51
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Heritage Ford responded

Thank you for your recommendation of Bill and Heritage Ford! It's great that he was so helpful. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2018

Easy purchase Went in to buy an explorer and bill was the one to help me. Friendly and willing to go out of his way to make sure i got what i wanted. Patient with m More

by Bobby101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Heritage Ford responded

Bobby, Thank you for your kind words about Bill! Glad you enjoyed working with him. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2018

Bill's the Best We had a five star experience buying our Escape. Bill was very helpful. We enjoyed working with him and he was also great explaining all the bells and More

by KathySSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Heritage Ford responded

Kathy, That's fantastic! It's wonderful that Bill was so helpful. Thank you for choosing Heritage Ford. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 04, 2018

It was a breeze! Heritage Ford knows how the customer experience should be. Ours was outstanding from beginning to end. Mike Hassett, the sales manager, was helpful no More

by John H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors, Larry Lussier, Mike Hassett, Adam Rich, Dylan Krause, Dillon Machavern
Dec 07, 2018 -

Heritage Ford responded

John & Kartla, Thank you for your recommendation! It's wonderful that you received such top notch service from Mike, Larry, Dillon, Abby and the rest of our sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2018

They work hard When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me un More

by Pdchief
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Heritage Ford responded

Thank you for posting! It's wonderful that you received such excellent service. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2018

Turner was direct and has been helpful with follow up. The purchasing process was as painless as could be. All sales personnel we're friendly and helpful. We were happy doing business with the Ford group. More

by Emily
Recommend Dealer
Yes
Employees Worked With
Turner Ede
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Mike Hassett
Nov 30, 2018 -

Heritage Ford responded

Emily, That's great! Glad to hear that you enjoyed working with Turner and the rest of the sales team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 27, 2018

Service visit Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as we More

by srbergero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 28, 2018 -

Heritage Ford responded

Thank you for posting! Glad your visit went well. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 27, 2018

Buying used truck Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional More

by FLYFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Nov 28, 2018 -

Heritage Ford responded

It's fantastic that you received top notch service from our sales team. Thank you for your kind words. We appreciate your business.! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 26, 2018

Professional / Personable Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made m More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hassett, Shawn Clifford, William Orosz
Nov 26, 2018 -

Heritage Ford responded

Randy, Thank you for posting! It's wonderful that William and the rest of the team were so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 24, 2018

Escape Service All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to More

by JDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 26, 2018 -

Heritage Ford responded

Glad your visit went so smoothly! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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