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Heritage Ford
South Burlington, VT
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,805 reviews
February 18, 2019
first dealership experience Everyone was very nice and helpful. They kept there promise to help me with my car needs! love my new to me car! thank you!! Everyone was very nice and helpful. They kept there promise to help me with my car needs! love my new to me car! thank you!! More
by emily
Employees Worked With
February 16, 2019
First Ford purchase. Dealership is good, salesman was ok a little pushy. Truck has a small issue found when I took delivery. Salesman tried to help arraige for service bu Dealership is good, salesman was ok a little pushy. Truck has a small issue found when I took delivery. Salesman tried to help arraige for service but seemed annoyed when I called. Service department has been great. More
by TALBIT
February 14, 2019
quick and easy Good Job!!! could not imagine a more faster and nicer way to lease a vehicle. Turner at Heritage was on our side the whole way. Good Job!!! could not imagine a more faster and nicer way to lease a vehicle. Turner at Heritage was on our side the whole way. More
by new to heritage
Employees Worked With
February 07, 2019
Smooth experience Went in for an oil change and the job was completed smoothly with no surprises. That is how it should be and I appreciate the convenience. Went in for an oil change and the job was completed smoothly with no surprises. That is how it should be and I appreciate the convenience. More
by Mtn View
Employees Worked With
Shawn Clifford
February 06, 2019
Charlie was amazing Charlie B. was so helpful in answering our questions, getting us the best price he could and overall great experience. I have received a call from him Charlie B. was so helpful in answering our questions, getting us the best price he could and overall great experience. I have received a call from him personally to see how we are loving our new ride. I will recommend and send customers Charlies way. Thanks again for a wonderful experience. Helen Swenor More
by Helen
Employees Worked With
February 06, 2019
Thank You!!! Great communication and response to the vehicle and specifications I needed. Even after the sale they were flexible and accommodating to a need that Great communication and response to the vehicle and specifications I needed. Even after the sale they were flexible and accommodating to a need that had come up. More
by Happy customer!
February 05, 2019
Superb! I recently leased a Ford Escape from Dylan Krause at Heritage Ford in South Burlington, Vermont. My experience could not have been better! This is t I recently leased a Ford Escape from Dylan Krause at Heritage Ford in South Burlington, Vermont. My experience could not have been better! This is the second vehicle in the past year that my husband and I have leased with Dylan. I specifically wanted to deal with him last month as our experience with Dylan was so smooth the first time around. Thank you Dylan!! You deserve salesman of the year! More
by KT1234
Employees Worked With
Mike Hassett, Dylan Krause
February 05, 2019
Sales Turner was great to work with. Polite professional and easy to talk to. There was nothing hidden Turner was upfront and honest and I will recommend hi Turner was great to work with. Polite professional and easy to talk to. There was nothing hidden Turner was upfront and honest and I will recommend him to as many people as I can. More
by Bryan
Employees Worked With
February 02, 2019
Great service Nothing but love for my 2017 F-150! And the service crew has been awesome, getting everything done in a timely manner. I highly recommend them! Nothing but love for my 2017 F-150! And the service crew has been awesome, getting everything done in a timely manner. I highly recommend them! More
by austinr65
Employees Worked With
Other Employees :
Mike LeClerc, Shawn Clifford, Ryan Morriseau, Dylan Krause
February 02, 2019
A fair and honest dealership I had a great experience while purchasing a new Ford Explorer with Heritage Ford. As a young female I felt I was treated fairly and with respect. My I had a great experience while purchasing a new Ford Explorer with Heritage Ford. As a young female I felt I was treated fairly and with respect. My salesman Turner Ede had a great personality and made what could have been a stressful experience a nice experience. The GM Larry Lussier was fair and my transaction in purchasing my new limited Explorer was one of honesty and integrity. I would definitely recommend this dealship to others. More
by Bethany1978
