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Heritage Ford

South Burlington, VT

4.9
1,805 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,805 reviews

April 15, 2019

Great, Friendly Staff, Awesome Salesman Dave Sturgeon was excellent. As soon as we came in to look at a new F-150, he was right there. He was very knowledgeable on the truck, and helped re More

by SContiVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sturgeon
Apr 17, 2019 -

Heritage Ford responded

Thank you for posting! It's fantastic that Dave was so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 10, 2019

Vehicle Purchase I have purchased multiple vehicles from Larry Lussier and his team at Heritage Ford, and they are always amazing!!! Very professional and courteous se More

by Katieb79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lussier
Apr 10, 2019 -

Heritage Ford responded

Katie, Thank you for the recommendation! It's wonderful that you've liked working with Larry, Turner, Abby and the rest of the team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 08, 2019

Timely Service! I had lost a couple of pieces of molding around my windshield while driving up from South Carolina! I was only in the area for a few days and Gary mad More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Heritage Ford responded

Billy, That's great! Glad that Gary was so helpful. Thank you for posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 05, 2019

Exceeded my expectations!! The Heritage Ford staff were very professional, courteous, and honest! Ariel and Abby were super friendly and a pleasure to work with. One of the me More

by Brian O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Ariel Ballard
Apr 05, 2019 -

Heritage Ford responded

Brian, Glad to hear you enjoyed working with Ariel, Abby and the rest of the sales team! It's wonderful that they were so helpful with your winter tires. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 04, 2019

Highly recommend Everyone wants to make sure that your happy with your vehicles service. I am very happy with my decision to purchase and have my vehicle serviced at H More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Kevin Dowd, Ryan Morriseau
Apr 05, 2019 -

Heritage Ford responded

LB, Glad to learn you've received great service from both our sales and service departments! Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 04, 2019

Emergency service I wanted to thank the entire Heritage Ford team for getting my car squeezed into an emergency service appointment yesterday. At check-in, Shawn handle More

by KarenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Apr 05, 2019 -

Heritage Ford responded

Karen, Thank you for posting about your experience! It's great that our service department was so accommodating and that Shawn was so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 04, 2019

Professional, courteous experience! I leased a F-150 and traded in my 2016 Toyota. The experience was very easy and void of the “hard sell” I have experienced at other dealerships. They More

by C208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Heritage Ford responded

Glad to learn you had such a positive experience with our sales department! Thank you for posting. Enjoy your new F-150! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

GREAT FIRST NEW TRUCK EXPERIENCE I first found a truck I liked online and began chatting with Celeste. She was able to answer a bunch of questions just by text. I then went in and she More

by Dylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Apr 05, 2019 -

Heritage Ford responded

Dylan, Thank you for sharing your experience! It's great that you enjoyed working with Charlie, Celeste and Chad. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

Truck Service Dropped my truck off Thursday night, oil change/check engine light/swap gas filler neck. Had to leave it for the weekend because the bolts holding the More

by Jperren8218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Shawn Clifford, Ryan Morriseau
Apr 05, 2019 -

Heritage Ford responded

Thank you for your kind review! Glad to learn our service department did such a great job with your truck. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 02, 2019

Helpful and efficient Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right More

by Bloom8!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bush, Chad Tobin
Apr 05, 2019 -

Heritage Ford responded

Glad you enjoyed working with Charlie! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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