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Heritage Chrysler Dodge Jeep Ram of Brigham
Brigham City, UT
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 456 reviews
February 17, 2022
Bret Davis has been the man there for over 40 years. If you want an honest salesman that’s who I would go see. They have new people in the parts and service department, but they seem like very nice guys If you want an honest salesman that’s who I would go see. They have new people in the parts and service department, but they seem like very nice guys. Jeff Loosli who does the financing is also one of the nicest people I’ve met there. You could definitely do a lot worse somewhere else, like down the street a few blocks! I’ve had my vehicles worked on there since the 1980s and I have yet to have a problem with their mechanics. I’ve heard people complain about Heritage Dodge, but they’re the kind of people that would xxxxx and complain about any place. More
by Hornet1022
Employees Worked With
Bret Davis, Jeff Loosli, Parts and Service
February 15, 2022
Jeep 2022 10/12/2021, I special ordered a 2022 wrangler Rubicon 392. This is the nicest and most expensive vehicle I have ever owned. To say I was excited to get delivery is an understatement. wrangler Rubicon 392. This is the nicest and most expensive vehicle I have ever owned. To say I was excited to get delivery is an understatement. 1/27/2022, I was told that the Jeep would be in this week. 1/29/2022, I drove to the dealership after lunch on the chance the Jeep would be in. I was shocked to see the special ordered Jeep (I had waited almost 4 months for) covered with mud up to the windows and the odometer registered 20 miles. It looked like someone had taken it for a joy ride. 1/31/2022, I arrived at the dealership to close on my new Jeep. I was not offered a test drive, and one was not taken (The odometer is now 25 miles). Some mud was still in the tire tread and minor mud spatter remained on the leather interior. Bret Davis scheduled an oil change for 3/8/2022 @ 10:00 AM. I ask if this was part of the Jeep Wave program. Bret said “no this will be covered by the dealership.” 1/14/2022, Bret called asking how I liked my new Jeep. I mentioned the oil change on 3/8/2022. Bret said, “This isn’t for an oil change but a multipoint inspection.” I believe the dealer should provide one free oil and filter change to mitigate possible damage. (This should not be part of the 3 oil changes and tire rotations provided by Jeep Wave.) After reading the “break-in-recommendations”, this is a good start. I don’t know if an oil change will solve over revving of a new engine or any other damage that a multipoint inspection may find or that may occur due to the “Joy Ride”. More
by dmvisser
Employees Worked With
Bret Davis
January 26, 2022
It took a long time to get the parts due to supply issues, but the staff and dealership was very good about completing the work as soon as it arrived. issues, but the staff and dealership was very good about completing the work as soon as it arrived. More
by sbrian
Employees Worked With
CJ
January 14, 2022
The service dept at Heritage is the best! My 2021 Jeep Cherokee was due for routine maintenance and I got an appointment the same day it was requested. And, I didn’t even have to leave my house which was Cherokee was due for routine maintenance and I got an appointment the same day it was requested. And, I didn’t even have to leave my house which was even better! Because of the trust built with Heritage, one of their employees, Tommy, was able to come and pick up my Jeep and return it so I literally didn’t have to do anything! I also received a follow up call from the service manager Jake to ensure my expectations were met! More
by Laina
Employees Worked With
Tommy, Jake
December 29, 2021
We had a wonderful experience buying our car from Heritage! Gage greeted us with a smile and friendly hello when arrived and was quick to help us out. Every one we interacted with was friendly and we Heritage! Gage greeted us with a smile and friendly hello when arrived and was quick to help us out. Every one we interacted with was friendly and went above and beyond to help us feel welcome. Gage and Les were patient and answered all of our questions. We will definitely contact Heritage the next time we are looking for another vehicle. More
by shupjenn
Employees Worked With
Gage, Les, Jeff, Jake
December 20, 2021
Thank you for all your helpOur car was in an accident Thank you for all your help Our car was in an accident and you put it back together quickly and honestly So great full for of you Thank you for all your help Our car was in an accident and you put it back together quickly and honestly So great full for of you More
by bobservicelighting47@gmail.com
Employees Worked With
Jake and his crew
