Heritage Chrysler Dodge Jeep Ram of Brigham

honest, friendly, helpful We thought the sales department was friendly and helpful and down to earth. We got exactly the car that we wanted and came in for. After my husband e We thought the sales department was friendly and helpful and down to earth. We got exactly the car that we wanted and came in for. After my husband explained over the phone what kind of car he wanted, the salesman, Justin, told him about a car he thought would meet those needs. When we came in to look at the car, it was exactly what he had described on the phone and was the same good price he had told my husband on the phone. After we bought it, he explained to us in detail how to use the features on the car. We feel that the sales department went the extra mile to make us happy and to help us understand any new "technology" and explain the features that were different from what we were used to. We love this car and were happy with the service. More

No pressure, get us what we want, very friendly and explains Get us what we want is a key for us and that's what they did. Explained everything throughly and made this car buying experience harmless Get us what we want is a key for us and that's what they did. Explained everything throughly and made this car buying experience harmless More

Great 'No Pressure' Experience Really liked the 'No pressure' feeling from Justin. He listened and paid attention to our wants and needs in a vehicle. We test drove a couple and he Really liked the 'No pressure' feeling from Justin. He listened and paid attention to our wants and needs in a vehicle. We test drove a couple and he was very informative on the specs of both vehicles. Justin made himself available to meet us again a couple of days later and go over the vehicles again, while the service dept. estimated my trade-in. We found the perfect vehicle on-line at another dealership - Justin made arrangements to get the vehicle delivered to the Brigham dealership for us to purchase. We are very happy with the treatment we received from Justin and he is still ensuring that we are 100% satisfied with our new vehicle. More

The Absolute Best in Northern Utah I have purchased from this dealership for the past 4 cars that I have owned. First and foremost, my salesman, Justin Terry, goes above and beyond when I have purchased from this dealership for the past 4 cars that I have owned. First and foremost, my salesman, Justin Terry, goes above and beyond when it comes to answering questions, telling me about the vehicles I am looking at and even making sure my family is happy whenever we visit. He hass gone to extremes in making sure that he is not just a salesman, but a friend that I can count on. He remembers my specific wants when it comes to anything I purchase and will call me if he sees something that I need to look at. Brett in service takes time out to make sure that you are well taken care of also. I had an issue with one car (under warranty) and he called to get the car into be fixed and checked on parts at the sister location. He never made/makes me feel like an inconvenience when it comes to questions or concerns, but will make sure that I understand what is happening with maintaining my cars. I purchased a used car tonight and need to let everyone know how extremely lucky we are to have them in this town. I will continue to go back to Heritage as long as Justin is there to take care of us. I remember being young and hating anytime that my parents bought a car, but with Justin, my kids run to the car and will ask about him when we drive by. He is the best that they have! More

Amazing experience!!!! I had the best buying experience at this dealership. Our salesman Justin Terry was amazing, not pushy and truly listened to what our needs were. He in I had the best buying experience at this dealership. Our salesman Justin Terry was amazing, not pushy and truly listened to what our needs were. He introduced us to all of the staff and while we were signing the documents we weren't pressured to purchase things we didn't need. We visited serveral big dealerships and we're put off by the way they felt like our sale didn't matter to them...not here! I would recommend these guys! Thanks Justin we love our Grand Jeep Cherokee! More

Great salespeople especially Brandon Lindsey The salespeople and the whole staff are very friendly and helpful I would recommend anyone to this dealership. I had an appointment at another dealers The salespeople and the whole staff are very friendly and helpful I would recommend anyone to this dealership. I had an appointment at another dealership and they sold the trucks that day or were in Logan so decided to go down the road to heritage it was the best decision ever. I got a new truck and they were awesome More

The most amazing experience!! I am amazed at the Fantastic customer service I received at Heritage motors. Everyone was so nice . But the service I received from Bret Davis was ama I am amazed at the Fantastic customer service I received at Heritage motors. Everyone was so nice . But the service I received from Bret Davis was amazing. My situation was not the best.. But he never gave up. He found me a Jeep Renegade that fit my situation. Not only can I afford it , I love it. Bret went above and beyond. Also a shout out to their business Manager Les . He explained every thing to me, answered all my questions . Great customer service never felt like I was just a number . Customer Satisfaction is a top on their list!! Thanks Heritage Motors for having such great salesman like Bret Davis!! I have and will be telling everyone to go to Heritage Motors to get a car!! Thanks More

Best car buying experience ever! I've purchased over twenty new cars in my lifetime and this was hands down the best experience ever. Justin and Jeff did it all...from making sure my I've purchased over twenty new cars in my lifetime and this was hands down the best experience ever. Justin and Jeff did it all...from making sure my 18 month old had juice to drink in a sippy cup to giving me the best deal around on a new Dodge truck. I would recommend this dealership to anyone looking for an over the top car buying experience. My only regret is that I didn't discover them sooner. More

Great Experience No pressure!! Easy to work with, fair price on my trade in, they made sure I walked away totally satisfied. Customer satisfaction is obviously import No pressure!! Easy to work with, fair price on my trade in, they made sure I walked away totally satisfied. Customer satisfaction is obviously important to them. Next time I need a car, I know where to go. Thank you Heritage. More

Errant micro electrical drain To anyone unaware of Customer Support from Heritage Jeep, Brigham City Utah. Recently, my Jeep purchased from Heritage, began to have intermittent To anyone unaware of Customer Support from Heritage Jeep, Brigham City Utah. Recently, my Jeep purchased from Heritage, began to have intermittent loss of electrical power affecting the entire engine. The staff from the lady in the show rom to the service department and most likely others as well... came quickly and professionally trained and with good cheer brought my 11 year old Cherokee back to life. There had to be a bit of frustration for the mechanics and staff; however, they never presented frustration and kept me confident with their frequent updates and willingness to my satisfaction until the old hoopy was back running like it was brand new. I cannot say anything but THANK YOU ALL who made it work. I would recommend their professionalism, good nature and sincere focus on getting it right! Thank you Heritage for making an old coot happy! Keith Norrell Devoted Customer More