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Heritage Chrysler Dodge Jeep Ram Parkville - Service Center
Baltimore, MD
267 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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267 Reviews of Heritage Chrysler Dodge Jeep Ram Parkville - Service Center
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February 17, 2020
Great customer service! We always get appointments to meet our needs when scheduling service. Very honest with the diagnostics of your vehicle. Highly recommend this service department. meet our needs when scheduling service. Very honest with the diagnostics of your vehicle. Highly recommend this service department. More
by Sw
Employees Worked With
Tommy Citro
February 17, 2020
The service went as smooth as glass. I needed some routine maintenance performed as well as some recalls and warranty claim work done. Good job all around routine maintenance performed as well as some recalls and warranty claim work done. Good job all around More
by Mike.A
Employees Worked With
Dave Phelps, Tommy Citro
February 10, 2020
Representatives was very helpful,polite and very informative about what needed to be done anout our car,also remembered us from before which was extremely nice informative about what needed to be done anout our car,also remembered us from before which was extremely nice More
by luallen6318
Employees Worked With
Tommy Citro
February 08, 2020
Tommy is great to work with, he takes the time to listen to your concerns and makes a great effort to fix your vehicle the first time. Nothing but good things. to your concerns and makes a great effort to fix your vehicle the first time. Nothing but good things. More
by foleyronald18
Employees Worked With
Tommy Citro
February 03, 2020
Brought my work truck in to be serviced for a recall and a cooling fan issue. Upon inspection they said everything was ok with my truck and the service was completed. HOWEVER MY WORK TRUCK IS STILL OVERHEAT a cooling fan issue. Upon inspection they said everything was ok with my truck and the service was completed. HOWEVER MY WORK TRUCK IS STILL OVERHEATING. Maybe if they were not so concerned about the ladders on my roof they mighat have looked at the real issue and fixed it. Thanks for nothing! More
by Ike
Employees Worked With
Sarah Slokan
February 03, 2020
I received good service the service manager was very helpful to me. Even though I had to bring it in again I still received number one top service. helpful to me. Even though I had to bring it in again I still received number one top service. More
by Brian O
Employees Worked With
Dave Phelps
February 03, 2020
Tommy’s always been good person to deal with the service. And keep you in touch on your car all the time.I wish all service people just like him pleasant to deal with. And keep you in touch on your car all the time.I wish all service people just like him pleasant to deal with. More
by Jamie
Employees Worked With
Tommy Citro
January 31, 2020
Came in for a last minute oil change. The body shop was supposed to deliver my truck there but didn’t. Dave’s customer service was pleasant and professional. supposed to deliver my truck there but didn’t. Dave’s customer service was pleasant and professional. More
by Dsboisseau
Employees Worked With
Dave Phelps
January 31, 2020
The service department found a problem with my radiator which was not what I initially brought the vehicle in for. The service department fixed the problem and provided me with a rental car for the day bec which was not what I initially brought the vehicle in for. The service department fixed the problem and provided me with a rental car for the day because it took longer than it was supposed to. More
by Anthony
Employees Worked With
Tommy Citro
