Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

MAINTENANCE QUICK AND CURTIOUS SERVICE, FELT VERY COMFORTABLE, SARAH AND THE WHOLE CREW MADE ME FEEL GOOD. WILL ALL WAYS BRING MY TRUCK BACK FOR SERVICE . QUICK AND CURTIOUS SERVICE, FELT VERY COMFORTABLE, SARAH AND THE WHOLE CREW MADE ME FEEL GOOD. WILL ALL WAYS BRING MY TRUCK BACK FOR SERVICE . More

Wonderful customer service I went to Heritage to get my Jeep Grand Cherokee Overland fixed and Sarah Slokan was my service advisor. She was wonderful with everything from the mo I went to Heritage to get my Jeep Grand Cherokee Overland fixed and Sarah Slokan was my service advisor. She was wonderful with everything from the moment I dropped off until I picked up! We didn’t know when dropping it off that it was going to be there for about 10 days getting both cylinder head repairs and quite a bit of other stuff done. We originally thought 1 day so when all this other stuff came up I wasn’t prepared for all the cost for repairs and the rental. Sarah helped by letting us use one of their vehicles so we didn’t have to pay for the rental a whole week. And we also used their credit program to pay for the repairs which was a big help. I will definitely use them in the future and will go through Sarah! :) More

Dave is great Dave always delivers excellent service! Always makes sure that everything is taken care of. Never pushes unnecessary repairs and explains what and why Dave always delivers excellent service! Always makes sure that everything is taken care of. Never pushes unnecessary repairs and explains what and why I need something. More

Service customer service I went in to get some service work done to my Jeep and was treated exceptionally well. Tommy and the staff explained everything great for me, got it d I went in to get some service work done to my Jeep and was treated exceptionally well. Tommy and the staff explained everything great for me, got it done in a reasonable time and did great work. Will definitely return More

Tommy Citro such a GREAT Job! Tommy Citro went above and beyond to help with ALL needs! He is the best I’ve ever dealt with and I’ve had lots of cars serviced all over. He was kind Tommy Citro went above and beyond to help with ALL needs! He is the best I’ve ever dealt with and I’ve had lots of cars serviced all over. He was kind, knowledgeable, and kept me in the loop the whole time. Not a day or time went by that I didn’t know my vehicle status. Definitely recommending Tommy to EVERYONE who needs to service! A+ More

Easy service process I have been using this location for service ever since I got my 2016 renegade. Tommy is always very helpful when I come for my oil changes or any serv I have been using this location for service ever since I got my 2016 renegade. Tommy is always very helpful when I come for my oil changes or any service need for that matter. He helped me out by explaining the benefits of getting the oil packages instead of buying one at a time. More

Professional, prompt, good communication I needed to unexpectedly leave my car overnight in view of a dead battery. The car was diagnosed, repaired and ready by 2 pm the same day. I needed to unexpectedly leave my car overnight in view of a dead battery. The car was diagnosed, repaired and ready by 2 pm the same day. More

Great customer service Well mannered, very polite and explained the issues with my car in a way i could understand. Definitely will be coming back for more service work. Well mannered, very polite and explained the issues with my car in a way i could understand. Definitely will be coming back for more service work. More

Great customer service by Tommy and crew. Service on my vehicle was quick and efficient. Would recommend to anybody that needs work done on their vehicle. by Tommy and crew. Service on my vehicle was quick and efficient. Would recommend to anybody that needs work done on their vehicle. More

Tire & oil service My truck had a nail in the tire and the TPS would not reset. Sales representatives Tom Citro & Alex Downey were very courteous and able to accommodate My truck had a nail in the tire and the TPS would not reset. Sales representatives Tom Citro & Alex Downey were very courteous and able to accommodate me w/o an appointment. Highly recommend either one. More