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Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

Baltimore, MD

3.4
269 Reviews

269 Reviews of Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

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June 07, 2019

Very pleasant Need to bring back the vaccuming of cars after it has been service receiving this service.. would complete the job. Give you the plus for a 5 More

by Tachi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyron in service. And Gabe. MANAGER IN SALES BOTH VERY PROFESSIONAL , Charles Miller
Jun 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Tachi, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 17, 2019

Awesome Service Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect More

by Cfe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beckmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Slokan, Dave Phelps, Roger Zajdel, Tommy Citro, Alexander Downey
May 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 17, 2019

Excellent service Service department consultant was very knowledgeable of my car and provided excellent and informative service. I would return to this service center a More

by Bassplayer1056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
May 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 03, 2019

Pretty good . No problems parking today Pretty good No problems parking today. Dave was nice and on it as usual. It’s good to deal with familiar faces and adds to the positive aspect of t More

by DAVORAAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
May 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 02, 2019

Timely My wait time was in exactly an hour and 10 minutes. I was able to make my doctor's appointment. The staff was pleasant and attentive. More

by Bren822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph , Sarah Slokan
Sep 10, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're glad we could be of service to you! If you have any recommendations for how we could improve your experience, please let us know. Your feedback and satisfaction are very important to us!

May 02, 2019

Oil change and tire rotation. Always happy with the service I receive. I went in for my oil change and tire repair rotation. I waited in a clean waiting area. More

by Tracey Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan, Shawn Jeffries , Dave Phelps
May 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Tracey, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 02, 2019

Needed unscheduled emergency repair. Alex handled unscheduled repair like a pro. Prompt, courteous, set realistic expectation on timing. Repair completed in reasonable time. This is More

by Long-term Heritage Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
May 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 29, 2019

Service for my Jeep Tom my representative was great from start to finish. My issue was resolved and he kept me informed throughout the experience.. Excellent job by Tom a More

by jeep 4 life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
May 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 27, 2019

Excellent service! Dave was awesome and helpful! He was courteous and patient and waited while I took longer than expected to pick up the car. More

by Lisa327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Apr 29, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Lisa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2019

Amazing This place helped me so much with my service! I would recommend them to anyone! Dave was such a nice service person to help me with everything More

by Costas1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Apr 29, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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