Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

Awesome Service Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect More

Pretty good . No problems parking today Pretty good No problems parking today. Dave was nice and on it as usual. It’s good to deal with familiar faces and adds to the positive aspect of t Pretty good No problems parking today. Dave was nice and on it as usual. It’s good to deal with familiar faces and adds to the positive aspect of the service. More

Timely My wait time was in exactly an hour and 10 minutes. I was able to make my doctor's appointment. The staff was pleasant and attentive. My wait time was in exactly an hour and 10 minutes. I was able to make my doctor's appointment. The staff was pleasant and attentive. More

Oil change and tire rotation. Always happy with the service I receive. I went in for my oil change and tire repair rotation. I waited in a clean waiting area. Always happy with the service I receive. I went in for my oil change and tire repair rotation. I waited in a clean waiting area. More

Needed unscheduled emergency repair. Alex handled unscheduled repair like a pro. Prompt, courteous, set realistic expectation on timing. Repair completed in reasonable time. This is Alex handled unscheduled repair like a pro. Prompt, courteous, set realistic expectation on timing. Repair completed in reasonable time. This is the third time I have used Harford Road location and each visit was excellent. More

Service for my Jeep Tom my representative was great from start to finish. My issue was resolved and he kept me informed throughout the experience.. Excellent job by Tom a Tom my representative was great from start to finish. My issue was resolved and he kept me informed throughout the experience.. Excellent job by Tom and the service department !!! More

Excellent service! Dave was awesome and helpful! He was courteous and patient and waited while I took longer than expected to pick up the car. Dave was awesome and helpful! He was courteous and patient and waited while I took longer than expected to pick up the car. More

Amazing This place helped me so much with my service! I would recommend them to anyone! Dave was such a nice service person to help me with everything This place helped me so much with my service! I would recommend them to anyone! Dave was such a nice service person to help me with everything More

Quick and effective Thank you for getting me in and out. Always give me a clear understanding of my vehicle....thanks Dave! I also appreciate the fact that, he always rem Thank you for getting me in and out. Always give me a clear understanding of my vehicle....thanks Dave! I also appreciate the fact that, he always remembers my name. More

Informative, reassuring, friendly The customer service alone with Dave Phelps was excellent. He checked in with me throughout the appointment. He alerted me of a small issue that was e The customer service alone with Dave Phelps was excellent. He checked in with me throughout the appointment. He alerted me of a small issue that was easy to fix. He showed me what they recommend to get in the future. I was in and out in such a short time. Overall, I would like to say, I'm glad I had the chance to experience such great customer service at my appointment today. More