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Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

Baltimore, MD

3.4
269 Reviews

269 Reviews of Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

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November 22, 2019

Awesome dipped in Awesome he did a great job getting my car fixed fast I didn’t have to wait to long he called me and let me know what the problem was More

by vic_o8420
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Nov 25, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2019

Great Service! Friendly, efficient, staff!Like the Great Service! Friendly, efficient, staff! Like the customer pick up and drop off service provided by the dealership - very convenient! The drive More

by Suezq1555
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Tommy Citro
Nov 21, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Suezq1555, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

November 14, 2019

As alwayz Dave is the man... the customer service is alwayz awesome... it doesn’t matter if you have a $59,000 new car or a $5,000 used car.. Everyone is treated with the same respect.. More

by Kimmiesworld
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Nov 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2019

This dealership is great. I was very pleased with the work and friendly atmosphere. They told it would take 5 days to finish my car, but they called me back that afternoon. More

by Bigcbw
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Nov 14, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Bigcbw, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

November 06, 2019

Alex is always on his job and professional appreciate where he takes care of business he always make sure everything is done and I’m happy so thanks again More

by Bill.evans
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Nov 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Bill, we are very happy to have provided you with such a positive experience! We will be sure to pass your comments to Alex for the great job! Thank you so much for choosing Heritage Chrysler Dodge Jeep RAM Parkville as your first choice for service!

November 05, 2019

I have been very pleased with my experience with this dealership since starting to use their service department several years ago. Their service agents have all acted professionally, been able to explai More

by Casey
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Nov 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Casey, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Heritage Chrysler Dodge Jeep RAM Parkville. Thanks for the kind words! You really made our day. We can't wait to see you again, have a great day!

November 05, 2019

The service department is Attentive to your needs and are people friendly. Longer wait times when getting oil change and tires rotated. Shuttle service available if live close. More

by Baronessdujour
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Nov 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

October 30, 2019

Great service overdue on my part. Sarah is my usual but this time Alex. But no next visit reminder sticker was put on my window. More

by Vicki D.
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan, Alexander Downey
Nov 01, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Vicki, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2019

Great customer service and very thorough report that details what service might need to be done in the future to keep you vehicle running smoothly. More

by rjfisher72
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Nov 01, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

October 30, 2019

They were quick to do my routine maintenance check and even offered to give me the service for free that day because of having had to reschedule due to a scheduling conflict that was their doing. More

by Violet
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Nov 01, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Violet, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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