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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,914 reviews
August 12, 2023
I’ve purchased two Jeep’s from Heritage and have always been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the proces been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the process for me! He’s the best and I really enjoyed working with him! More
by Megkward4
August 09, 2023
The experience was good I would not have my car who told me to look at it me to look at it More
by 123
Employees Worked With
August 03, 2023
Jeff Webber was awesome, nice friendly guy, very helpful and tries to make the process as smooth and painless. and tries to make the process as smooth and painless. More
by will.hickman96
July 31, 2023
Jeffrey Webber was so great to work with! Made the whole experience fast and easy, I'll definitely be back in the future! Made the whole experience fast and easy, I'll definitely be back in the future! More
by Sarah
July 29, 2023
Jeff was friendly and helpful. He worked a great deal for us on a gorgeous Jeep Grand Cherokee. He worked a great deal for us on a gorgeous Jeep Grand Cherokee. More
by Scottcassie66
July 28, 2023
I had a an issue with a parts failure. Matt Beckmann assessed the circumstances and took ownership of the issue. He was able to make it right in about 10 minutes with no fuss. I looked him Matt Beckmann assessed the circumstances and took ownership of the issue. He was able to make it right in about 10 minutes with no fuss. I looked him up here to leave a positive review and learned he is the Service Director. Kudos to him for leading by example, by serving his customers in a friendly and reasonable manner. More
by Hambone
Employees Worked With
July 24, 2023
I had a wonderful experience with the dealership and all the staff I came in contact with. Everyone especially Jeremy we’re very helpful, knowledgeable, and professional. the staff I came in contact with. Everyone especially Jeremy we’re very helpful, knowledgeable, and professional. More
by robo74
July 18, 2023
The dealership was very clean plenty of stock and options to choose from. Everyone was pleasant and a joy to work with that I came in contact with. to choose from. Everyone was pleasant and a joy to work with that I came in contact with. More
by robo74
July 12, 2023
From the moment I stepped foot onto the lot until I drove off in my new car, every aspect of the dealership's service was simply exceptional. Every team member, specially Jeremy Cooney who walked me through off in my new car, every aspect of the dealership's service was simply exceptional. Every team member, specially Jeremy Cooney who walked me through the every step of the process, was friendly, knowledgeable, and genuinely committed to providing outstanding customer service. Five stars all the way! More
by SP
