Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jeremy was great to work with and helped me buy an awesome Jeep. Thank you for all your help, support and knowledge on Jeep Wranglers. awesome Jeep. Thank you for all your help, support and knowledge on Jeep Wranglers. More
Jeremy was great, and the whole process was quick and smooth. Trade in estimate was very fair, and straightfoward, honest pricing took all the stress out of the process. Would definitely recommend. smooth. Trade in estimate was very fair, and straightfoward, honest pricing took all the stress out of the process. Would definitely recommend. More
So helpful. I initially didn't get the vehicle and when I came back weeks later he was more than happy to help me get into the vehicle I wanted. came back weeks later he was more than happy to help me get into the vehicle I wanted. More
Everything was great. Customer service was good. My only issue was there was a complete maintenance check done (my first visit here), if everything was checked why didn't they find the great big nail in my issue was there was a complete maintenance check done (my first visit here), if everything was checked why didn't they find the great big nail in my tire? The tire pressure was very low. They just inflated it and didn't check. I guess no one does a thorough job anymore. More
The worst service I have ever received although I have been a twenty year customer. They treated me like I meant nothing after purchasing three cars from them I am so angry with them. been a twenty year customer. They treated me like I meant nothing after purchasing three cars from them I am so angry with them. More
Brian Perry was fantastic. Best sales consultant I have every worked with, and this is the 12th new car I have purchased. From the first phone call to Brain delivering my new Ram 2500 half way to my Va hom every worked with, and this is the 12th new car I have purchased. From the first phone call to Brain delivering my new Ram 2500 half way to my Va home (2 1/2 hours) from his work, Brian proved he wanted to earn my business and worked hard to figure out a way to close the deal at the price I needed. Best of all, no pressure. Just hard work with a grateful and respectful attitude. Started my research online from the Ram build website after several local dealerships weren’t interested in earning a sale. Purchased my truck completely online and over the phone 280 miles from Heritage CDJR Parkville without one problem. Bridget Holliday explained the closing paperwork clearly and made the online process easy. If you are in the market for a vehicle, stop looking, stay at Heritage and ask for Brian Perry. Thanks Brian and Bridget. Jay More
Salesman was knowledgeable, professional, helpful, courteous. Dealer management was helpful, aggressive, straight-shooting. Facility was clean, well-staffed, pleasant. There is a sense of teamwor courteous. Dealer management was helpful, aggressive, straight-shooting. Facility was clean, well-staffed, pleasant. There is a sense of teamwork and coordination among the staff that was helpful. More
My wife and I were so impressed by Jeremy. He showed his willingness to work with us to buy a car. He would find ways to help us purchasing a car. We were very happy with Jeremy's knowledge and determinat willingness to work with us to buy a car. He would find ways to help us purchasing a car. We were very happy with Jeremy's knowledge and determination. I would work with him again to buy a car in the future. More
Jeremy was very Knowledgeable about Jeeps. He Was able to answer all of our questions regarding the different makes and models of Jeep. Thank you! answer all of our questions regarding the different makes and models of Jeep. Thank you! More
Brian is Extremely knowledgeable and attentive. He did not try to hard sell. Brian was great to work with and I would recommend him too not try to hard sell. Brian was great to work with and I would recommend him too More