Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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They have the best customer relations. Ms Jenna did a great job with the rapid response to my emails. Mr Josh Rodriguez was my sales rep and he was just amazing. He took his time to explain everything in great job with the rapid response to my emails. Mr Josh Rodriguez was my sales rep and he was just amazing. He took his time to explain everything in detail and worked with management to get me the best of best deal for my trade-in vehicle and the new car. Magician Mihail put the ice on the cake with the figures and out the door package. I say thank you all. Mac Saka More
BRIAN IS THE MAN !!! I LIVE IN PA ABOUT 1 1/2 HOURS AWAY FROM THE DEALERSHIP. BRIAN ANSWERED ALL THE QUESTION'S I HAD ABOUT THE VEHICLE I WANTED IN A VERY TIMELY MANNER. HE ACTUALLY GAVE ME A PRICE QUOTE TH FROM THE DEALERSHIP. BRIAN ANSWERED ALL THE QUESTION'S I HAD ABOUT THE VEHICLE I WANTED IN A VERY TIMELY MANNER. HE ACTUALLY GAVE ME A PRICE QUOTE THAT I COULD NOT REFUSE. NO ONE IN MY AREA WOULD GIVE ME A QUOTE WITHOUT GOING PHYSICALLY TO THEIR DEALERSHIP. I WAS SHOCKED WHEN HE SAID HE WOULD PERSONALLY DELIVER MY NEW DODGE CHARGER TO MY HOUSE SINCE I DID NOT TRADE IN MY SUV. I WORK AT A CAR DEALER IN PA. AND I KNOW THEY WOULD NOT SEND 2 EMPLOYEE'S 92 MILES JUST TO DELIVER A CAR. OH DID I SAY I SAVED AT LEAST $5000.00 OR MORE BUYING IT HERE. THANK YOU VERY MUCH, BRIAN PERRY I WOULD LIKE TO SAY IT AGAIN, YOU ARE THE MAN !!!!!!!!!!!!!!!!! More
Mike was super accommodating, and worked really hard to find a car that was a perfect fit! Everyone involved made a sometimes difficult process very smooth. I will definitely be back for the next car. find a car that was a perfect fit! Everyone involved made a sometimes difficult process very smooth. I will definitely be back for the next car. More
Thank you Brian for your efficiency in the process making it so much easier for me to choose the rite vehicle for me and my family. Your professionalism and patience is greatly appreciated. After so much r it so much easier for me to choose the rite vehicle for me and my family. Your professionalism and patience is greatly appreciated. After so much research no one else was able to get me a better deal. Thank you, Angel More
Here we are almost 4 months later still no registration. Can you say horrible customer service. You buy a car in June and the registration doesn't go out until August really. Can you say horrible customer service. You buy a car in June and the registration doesn't go out until August really. More
We’re on our 4th lease with Brian Perry. Over the years he’s been very professional, kind, and helpful. He makes us feel very comfortable every time and is the reason we do business in Parkville even thoug he’s been very professional, kind, and helpful. He makes us feel very comfortable every time and is the reason we do business in Parkville even though we love down the street from Owings Mills. Thanks Brian! More
Brian was great to work with! We told him our budget and he found the perfect Jeep Grand Cherokee for us very fast! I would definitely recommend working him! he found the perfect Jeep Grand Cherokee for us very fast! I would definitely recommend working him! More
Michael Lanci was a great Sales Associate. He answered all our questions and helped us make a really informed choice. My daughter is delighted with her new to her car! all our questions and helped us make a really informed choice. My daughter is delighted with her new to her car! More
Mike L. was a pleasure to work with in purchasing my Grand Cherokee. He was patient, knowledgeable and willing to work with us. Thank you to the whole team for a smooth and easy car buying experience! Grand Cherokee. He was patient, knowledgeable and willing to work with us. Thank you to the whole team for a smooth and easy car buying experience! More
We had a great experience with this dealership. We discussed pricing ahead of time and they held up their end of the deal. We would gladly drive 100 miles again to work with this staff again. discussed pricing ahead of time and they held up their end of the deal. We would gladly drive 100 miles again to work with this staff again. More