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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,910 reviews
October 30, 2020
Jeremy Cooney made the entire process an absolute pleasure and his candor, thoroughness and personalized approach were outstanding. I would highly recommend Jeremy to anyone shopping at Heritage CDJR pleasure and his candor, thoroughness and personalized approach were outstanding. I would highly recommend Jeremy to anyone shopping at Heritage CDJR-he plain and simply makes the process comfortable, enjoyable and dare I say fun! Having been through the process several times with Heritage they have always treated me as a valued customer and work to meet your needs and once again excellent experience. More
by Jdub
October 29, 2020
Brian Perry and the store Manager Brad were amazing to work with. Brian was very informative, knowledgable and helpful through the the entire process. They made it an easy and painless experience as wel work with. Brian was very informative, knowledgable and helpful through the the entire process. They made it an easy and painless experience as well. More
by Sarah
October 28, 2020
Very professional and efficient. I am an experienced car buyer, and they were very, very good. Highly recommended, especially Michael Lanci who was very friendly, patient, and professional. Thanks! buyer, and they were very, very good. Highly recommended, especially Michael Lanci who was very friendly, patient, and professional. Thanks! More
by Steve L.
October 25, 2020
Great service and very imformative in every small detail, very helpful.. highly highly recommend this person! he’s awesome!!! so when you guys visit, remember his name. very helpful.. highly highly recommend this person! he’s awesome!!! so when you guys visit, remember his name. More
by ajp26
Employees Worked With
October 23, 2020
Spent over 5 hours with me and was beyond patient! It was a pleasure purchasing a car from him. Everybody worked with my needs and I didn’t come into contact with one rude sales person. a pleasure purchasing a car from him. Everybody worked with my needs and I didn’t come into contact with one rude sales person. More
by Amaris
Employees Worked With
Michael Lanci, Jared Herbert
October 19, 2020
Nik & I hit it of right away. He instantly understood where I wanted to be with my purchase, no bs from him or I. Nik found a vehicle that most closely resembled what I wanted and we hastily closed the where I wanted to be with my purchase, no bs from him or I. Nik found a vehicle that most closely resembled what I wanted and we hastily closed the deal. Nik is knowledgeable and friendly and I would by another car from him. More
by jc
Employees Worked With
Nik Bratton
October 19, 2020
Jeremy was great !! Found me the right Jeep after the one I was looking at sold the night before. Jeremy listened to my need and got the deal done. I highly recommend him for you next new car purchase. Thank I was looking at sold the night before. Jeremy listened to my need and got the deal done. I highly recommend him for you next new car purchase. Thanks Jeremy !!! More
by davidxxxxtle
October 17, 2020
Friendly, knowledgeable and informative. My husband was in touch with Brian by phone and we drove from Latrobe to test drive and ultimately bought the Dodge Charger GT from Brian who was extremely helpful. in touch with Brian by phone and we drove from Latrobe to test drive and ultimately bought the Dodge Charger GT from Brian who was extremely helpful. More
by ecermak
Employees Worked With
October 16, 2020
Had a great buying experience at Heritage CDJR in Parkville. Mike Lanci in sales was especially helpful, and even went above and beyond when I had a couple of small issues a few days after my purchas Parkville. Mike Lanci in sales was especially helpful, and even went above and beyond when I had a couple of small issues a few days after my purchase. The service department was very thorough, as well. Love my 2017 Jeep Grand Cherokee! More
by Gay W.
Employees Worked With
Michael Lanci
October 15, 2020
Fantastic experience at the dealership! We called to inquire about the truck, and Brian was very professional, knowledgeable and had the car prepped and ready for us to see the same day. We arrived to t inquire about the truck, and Brian was very professional, knowledgeable and had the car prepped and ready for us to see the same day. We arrived to the dealership, and there it was all ready to go! We'd highly recommend Brain, and the dealership and we would buy there again. More
by ACblue
Employees Worked With
