Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,910 reviews
November 23, 2020
This has been my second time buying from this dealership- the first time I bought a car from my uncle (who was great). With that being said, I was unsure if I was going to receive the same kind of care and g the first time I bought a car from my uncle (who was great). With that being said, I was unsure if I was going to receive the same kind of care and great deal since my uncle transferred to a further location (like 8 hours further)- I would be doing this on my own. Long story short, Jason was great. I really appreciated the hospitality and 10 extra miles of customer service. Also, communication was timely and detailed. I also believe that this is worth mentioning- I did not come in wanting what I pulled off the lot, BUT he helped me see why my first choice wasn't such a great choice. I did my research and added everything all up and, well... he was absolutely right. Jason was looking out for my best interest and did everything he could to keep me in my price range. I will be coming back and requesting Jason again should I require another vehicle. Kudos to Jason!! #2020JeepCompass #DuckDuckJeep More
by ChantelWilliams2018
Employees Worked With
Jason Glass
November 21, 2020
Brian was very helpful when I came to him about trading in my 2017 wrangler. I previously purchased my 2017 wrangler from him and had a great experience so I went with him again. He helped me build the per in my 2017 wrangler. I previously purchased my 2017 wrangler from him and had a great experience so I went with him again. He helped me build the perfect 2021 wrangler and I couldn’t be more happier. He wasn’t pushy and let me decide on things on my own terms. I highly recommend Brian ! He’s very knowledgeable about Jeeps and took the time to review all the new features with me. The process was smooth and quick ! More
by MelissaS
Employees Worked With
November 21, 2020
Mr. Lancing was outstanding every step of the way and went above and beyond! I did not like the brief encounter we had with Mike Reynolds. We felt put off by him and non helpful. We are glad and grateful went above and beyond! I did not like the brief encounter we had with Mike Reynolds. We felt put off by him and non helpful. We are glad and grateful to have Mike Lancing assist us in this process every step of the way!!! Mr. Lanciis is very good man!!! More
by Derekatw11
Employees Worked With
Michael Lanci, Brad Scammell, Steve Cho, Jared Herbert
November 17, 2020
This was the best vehicle purchase experience ever thanks to Jeremy. He was prepared, fast, and answered every question. I didn’t feel pressured or sold. He made a sometimes painful process easy and e thanks to Jeremy. He was prepared, fast, and answered every question. I didn’t feel pressured or sold. He made a sometimes painful process easy and enjoyable. I definitely recommend Heritage for your next vehicle purchase and can’t say enough positive things about Jeremy. Highly recommended! More
by Dave_NewJeep
Employees Worked With
November 14, 2020
Such an amazing experience! Jason Glass went above and beyond to help me out. The professionalism was top notch. Definitely give this dealership 2 thumbs up! beyond to help me out. The professionalism was top notch. Definitely give this dealership 2 thumbs up! More
by pringlezchic
Employees Worked With
Jason Glass, Bridgette Holliday, Chad Edwards, Mike Tomazos
November 06, 2020
Never enjoyed buying a car so much. Took the pain out of the process. Great people and experience. I would definitely recommend and buy another car from them. the process. Great people and experience. I would definitely recommend and buy another car from them. More
by Alex.johnson
Employees Worked With
November 05, 2020
I went to Heritage to trade-in my first car and purchase a new one. Brian and Ken helped me get a GREAT deal on my new Jeep. The dealership was so amazing and friendly - would highly recommend if you're in a new one. Brian and Ken helped me get a GREAT deal on my new Jeep. The dealership was so amazing and friendly - would highly recommend if you're in the market for a new car! More
by shannakmoser
November 04, 2020
Great process. I did most of the transaction over email and was able to set up an appointment to pick it up. Jeremy was very friendly and made the process enjoyable. The rest of the dealership was friendl and was able to set up an appointment to pick it up. Jeremy was very friendly and made the process enjoyable. The rest of the dealership was friendly as well and simplified the transaction. More
by jimforrester01
November 02, 2020
Very pleased with the services. This was my third 3 Jeep I bought from Brian. will come back again and would recommend to anyone looking to buy a Jeep or VW I bought from Brian. will come back again and would recommend to anyone looking to buy a Jeep or VW More
by FrenchSherri2018
Employees Worked With
October 31, 2020
Brian helped me part with my car I had for 17 years! He then helped my husband and I make the best decision for replacing it with a Jeep Renegade. We joined other family members and friends who recommende then helped my husband and I make the best decision for replacing it with a Jeep Renegade. We joined other family members and friends who recommended we see Brian to look for a new car. We’re glad we did. More
by jcbteach1
Employees Worked With
