Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Bought our last 4 vehicles from this dealer and always leave happy. Great service, especially from Brian Perry, my salesman. I met with him about 1 month ago and told him what I wanted. He ordered exac leave happy. Great service, especially from Brian Perry, my salesman. I met with him about 1 month ago and told him what I wanted. He ordered exactly what I wanted and I picked it up this past weekend. Financing was also easy. Love my new Durango. More
Was extremely helpful, easy going, knowledgeable, and made out car buying experience a great one. He was professional and gave us the best quality of service right as I said I was interested on the ad on made out car buying experience a great one. He was professional and gave us the best quality of service right as I said I was interested on the ad online. I would definitely recommend him to someone else. More
We purchased our last car from Mike , and back for another ! Mike is very thorough with the buying process, and takes time to go over any issue that arise , even after the sale ! another ! Mike is very thorough with the buying process, and takes time to go over any issue that arise , even after the sale ! More
Great overall service starting with the scheduling attendant to the service agent and the service technicians. I was disappointed that the coupons offered by mopar were not able to be honored as usual attendant to the service agent and the service technicians. I was disappointed that the coupons offered by mopar were not able to be honored as usual for oil changes. I usually purchase the package and or coupons from dealer and mopar. But this time mopar put out only synthetic oil coupons which were not honored at Parkville. More
I appreciate that Brian respected my wish to negotiate online vs wasting time haggling in the dealership. We settled on a final price by email and I came in to sign paperwork and drive off. Professional, online vs wasting time haggling in the dealership. We settled on a final price by email and I came in to sign paperwork and drive off. Professional, courteous treatment. More
They kept me informed about everything, informed me of an extended warranty that I was unaware of, and offered me a free rental. I will definitely return. extended warranty that I was unaware of, and offered me a free rental. I will definitely return. More
I called today in a panic about my license and was greeted by Chad. He was super helpful and answered all my questions and made my anxiety completely disappear :) greeted by Chad. He was super helpful and answered all my questions and made my anxiety completely disappear :) More
Jeremy,One of the most knowledgeable salesman I have Jeremy, One of the most knowledgeable salesman I have ever met. Knows his products and programs. Very friendly. Promises only on what he can deliver Jeremy, One of the most knowledgeable salesman I have ever met. Knows his products and programs. Very friendly. Promises only on what he can deliver. Great experience.. More
When I went to Heritage, I drove a wonderful Dodge Challenger SXT. When I returned to buy it, they had unfortunately sold it, but Brian set me up with a GT instead, at a very reasonable price! There w Challenger SXT. When I returned to buy it, they had unfortunately sold it, but Brian set me up with a GT instead, at a very reasonable price! There were some hiccups with insurance and financing, but Brian took it all in stride and helped out where he could. Everyone I talked to were very professional and courteous, and I would recommend anyone to buy a vehicle here. More