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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

December 17, 2020

Bought our last 4 vehicles from this dealer and always leave happy. Great service, especially from Brian Perry, my salesman. I met with him about 1 month ago and told him what I wanted. He ordered exac More

by Helfer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cho
Dec 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Parkville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

December 15, 2020

Was extremely helpful, easy going, knowledgeable, and made out car buying experience a great one. He was professional and gave us the best quality of service right as I said I was interested on the ad on More

by abond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Herbert
Dec 16, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2020

We purchased our last car from Mike , and back for another ! Mike is very thorough with the buying process, and takes time to go over any issue that arise , even after the sale ! More

by CharlesT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Mike Tomazos
Dec 16, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2020

Great overall service starting with the scheduling attendant to the service agent and the service technicians. I was disappointed that the coupons offered by mopar were not able to be honored as usual More

by Lewisarl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Dec 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for the high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2020

I appreciate that Brian respected my wish to negotiate online vs wasting time haggling in the dealership. We settled on a final price by email and I came in to sign paperwork and drive off. Professional, More

by rlawson360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2020

Heritage jeep was terrific. Alex let us know what was needed on the car and it was fixed in no time at all. Great service! More

by Kwarren61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Dec 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 10, 2020

They kept me informed about everything, informed me of an extended warranty that I was unaware of, and offered me a free rental. I will definitely return. More

by Libtarob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beckmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Slokan, Dave Phelps, Tommy Citro, Alexander Downey
Dec 13, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2020

I called today in a panic about my license and was greeted by Chad. He was super helpful and answered all my questions and made my anxiety completely disappear :) More

by Jen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Edwards
Dec 15, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Jen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2020

Jeremy,One of the most knowledgeable salesman I have Jeremy, One of the most knowledgeable salesman I have ever met. Knows his products and programs. Very friendly. Promises only on what he can deliver More

by Heminfiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeremy here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2020

When I went to Heritage, I drove a wonderful Dodge Challenger SXT. When I returned to buy it, they had unfortunately sold it, but Brian set me up with a GT instead, at a very reasonable price! There w More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cho
Dec 07, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Alex, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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